Customer Service Manager

Kimberly A Ashbaugh

***** ******** ****** ** *********, Mi 48653 Home: 989-***-**** Cell: 305 273

**** **********@*****.***

Skills

Retail Store Operations Merchandising/Floor Sets Cash Handling

Customer Service Plan O Gram Implementation Retail Sales

Warehousing/Stocking/Receiving Loss Control Inventory Control Systems

Experience

Dollar General, Farwell, MI

Store Manager 12/10 Present

• Thrived within busy, high volume environment requiring the ability to prioritize

and provide exceptional customer service.

Bealls Outlet, Marathon, FL

Store Manager 02/08 10/10

Thrived within busy, high volume environment requiring the ability to prioritize and provide

exceptional customer service.

Met Shrink goal and Sales goal set forth by the company.

Increased store sales by 4.5%.

Rainbow Bend Resort, Marathon, FL

Front Desk/Reservation Clerk 10/07 02/08

Answered phone and processed reservation based on customer needs.

Welcomed, check in/ checkout, customer service.

Balanced and completed nightly paperwork.

City of Marathon, Marathon, FL

Permit Tech II 12/06 10/07

Greeted customers to Building Department

Accepted building plans, entered in the CityView Program and sent off the various

departments for approval.

Wal Mart Supercenter, Houghton Lake, MI

Department Manager 09/04 02/07

Ran all aspects of the stationary department.

Customer Service

Kohls, Fort Wayne IN

Department Manager 08/1999 09/04

Ran all aspects of the Misses Departments

Education

Kirtland Community College, Roscommon, MI

AA in Business Administration, 05/1989.

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