Customer Service Medical

Emily Armario

Carlstadt, *****, NJ

C: 201-***-**** **********@*****.***

CAREER OBEJECTIVE

To obtain a position that will enable me to use my strong organizational

skills, experiences and educational background in administrative

environment to ensure the company's success with a strong inter-personal

attitude and leadership.

SKILLS

. Managerial and Marketing skills

. Logistic documentation skills

. Knowledge of Bank's applicable rules, privacy and procedures

. Tri-lingual skills: English, Japanese and Filipino

. Proficient in using Microsoft Word and Excel, AS/400,Data

Entry,Lotus notes and other general clerical and filing

duties.

. National Certification- Insurance Coding Specialist

. Medical Insurance and Billing

. Medical Law and ethics, Filing Medical Records/Chart Management

. ICD-9 and CPT Coding

PROFESSIONAL DEVELOPMENT AND EDUCATION

Hohokus Hackensack School of Business and Medical Sciences, Hackensack, New

Jersey

Medical and Billing Coding Certification October 2010

- April 2011

Cora Deloroso Career Center

Finishing School - Secretarial Course November 1985-

1986

Philippine School of Business Administration Manila, Philippines

Course work completed forward in B.S degree in Commerce June 1981 -

April 1985

WORK EXPERIENCE

Citibank / Citicorp. North America Inc., Englewood Cliffs, New Jersey

Risk Prevention & Asset Recovery Administrative Support

May 2009 - September 2010

. Reviewed and analyzed checks issued by customer through database

stored information.

. Processed applications of new customers which included heavy data entry.

. Mail opening/distribution and sorting client's signature cards from

different Citibank branches.

. Trained newly hired employees.

. Customer service support.

Nippon Express USA Inc., Secaucus, New Jersey New

York Ocean Cargo Export Division

Logistic Documentation/Coordinator August 2008 -

February 2009

. Filing and documentation preparation of shipping orders, data entry of

serial numbers, shipper export declarations, bill of ladings, handling

letters of credit, and issuing billing invoices.

. Follow up AR, dock receipts, and seaway bills. Consolidate freight

payments and other billing charges

. Track shipment and notify clients of their status. Corresponds to

clients and inform them of export regulations of various destination

countries. Send advance notice of shipments to banks.

22nd st Bakeshop Manila, Philippines

Manager/Bakery Owner Jan 2004 -

February 2007

. Supervised bread/cake production and staff assignments.

. Handled marketing activities, account receivables and inventory

reports

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate