Manager Customer Service

Stephanie Michulka

*** ******* ** *****

McCaulley, Texas 79534

918-***-**** *****************@*****.***

Objective

To work with a company to use my supervisory and communication skills to

help customers with the utmost respect, and to grow and prosper in my new

career.

Work History

FoxFire Apartments

Tulsa, OK 74136

Assistant Manager/Bookkeeper

May 2010 - Current

Duties: Provide assistance to manager for all daily operations, reconcile

past due accounts, rent collections, handle legal issues such as evictions,

process move-ins and move-outs, coordinate staff scheduling,

monthly/weekly/daily reports, maintain occupancy, and manage marketing

strategies.

Hawthorne Management

Lubbock, TX 79413

Community Director June 2004 - May 2010

Assistant Manager May 2003 - June 2004

Leasing Consultant May 2002 - May 2003

Duties: Oversee daily operations, conduct safety and goal meetings on a

weekly basis, provide support to office staff, lead marketing strategies,

fulfill lease-up terms, rent collections, interview and hire

office/maintenance staff, coordinate maintenance issues, accounts payable,

establish relationships with vendors, and reports as needed.

KFC

Russellville, AR 72801

Shift Manager

May 2000 - May 2002

Duties: Accurately take orders at the front counter and drive thru, achieve

shift goals by providing superior customer service, keep food temperature

logs and review for accuracy, maintain cleanliness in the front and back

kitchen, complete bi-weekly staffing schedule, and other supervisory duties

as needed.

Education

Ashford University

GPA 4.0

Graduation Date 12/2012

Pottsville High School

GPA 4.0

Graduation Date 05/2002

References Available Upon Request

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