Customer Service High School

FELICIA TAYLOR

*** ****** **** • Waco, Texas ****5 • 254-***-**** • 254-***-****

Objective:

To obtain a social worker degree to use my great customer services and people skills to help others.

Employment

Spherion (atmos energy) September 2010-May 2011

Contractor Waco, Texas

I took inbound calls from customer about their gas bills and problems. Took payments, set up service order, and

help them with any questions they need it answer.

EMSI November 2009-September 2010

Caseworker Waco, Texas

I took inbound and outbound calls getting medical records from doctor offices and army facilities.

Wal-Mart April 2009- September 2009

Cashier Waco, Texas

I rang up and bag customer items with great customer service

Radio shack June 2008-January 2009

Sales associate Waco, Texas

Help customers with different electronics while showing great customer service. I did stock, inventory,

and was a cashier.

Sally’s August 2007- May 2008

Inside Sales Waco, Texas

I give customer service to customer and help those fine things they need in the store. I move and pick up boxes when it

comes down to freight day. I am a cashier and I also call a make orders for shops

H.E.B February 2007-August 2007

Bagger Waco. Texas

I bag customers’ groceries and take them out to their car. I greet customer with customer service.

Connally ISD September 2006- MAY 2007

High School Aide Waco, Texas

I help the children with their homework, pass out snacks, and I also help out teachers. I help teachers by filing, making

copies, and doing things they will need for their students

Education

CONNALLY HIGH SCHOOL 2003-2007

STUDENT Waco, Texas

I graduate from high school on time. I have rewards from running track. I was in different clubs such as FCCLA

(Family Community Career leaders of America) and Key Club.

MCLENNAN COMMUNITY COLLEGE 2007- PRESENT

STUDENT Waco, Texas

I have done work study at mcc with the Upward Bound Program

Skills

Great Customer Service

Work with kids

Computer experience

Microsoft word

Power point

Internet

Heavy lifting experience

Telephone

Filing

Copy

Scanning

Faxing

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