Sales Representative

Hélène C. Juillard

*** ***** **. *** *, South Boston, MA 02127 – 617-***-**** – *********@*****.***

Experience 2006 – Present, Aspen Technology, Burlington, MA

Sr. Sales Operations Analyst – Indirect Channels

Actively manages all aspects of Channel sales process including quote generation, price justification and back

office order processing

Responsible for on-boarding activity of all new partners including coordinating products demonstrations,

demonstration of Partner Portal, pricing and quoting overview and training on all aspects of AspenTech License

agreements

Maintains all partners relationships globally making sure to identify and relay all potential sales opportunities to

Field sales team

Monitors and updates forecast data for all channel deals globally

Documented processes and communicated with the departmental heads to enhance synergy in reporting,

shipping, goal tracking and compensation review

Validate and execute all new Partner contracts prior to review by Sales, Finance and Legal executives

Analyzes financials and deal models for large scale Partner transactions

Manage CRM system to ensure accuracy of account information, pipeline data and quarterly forecasts

Inside Sales – SMS (Service Maintenance and Support) Renewal Coordinator

Supported over 300 client software agreements through Oracle Service Contracts and Quoting

Analyzed needs of clients and created yearly quotations based on products used and requested

Assisted the Sales Department to modify existing agreements to facilitate multiple payment and product options

Aided Customer Care team to ensure software upgrades are sent to current clients in a timely fashion

Actively communicated with clients in Norway, Finland, Sweden, Denmark and South Africa to maintain

satisfactory relationships

Utilized native French language in business communication

Integral part of interviewing and training new team members

2004 – 2006, Massachusetts House of Representatives

Legislative Aide – Representative Susan Gifford

Actively tended to constituents in need of government assistance

Wrote Press releases, fielded and appropriately responded to calls from the media

Researched, wrote, and filed legislation for the upcoming legislative year

Communicated with offices and staff within the State House and other government agencies

Persistently maintained excellent office organization including all constituent matters, official State House

business, and the Representative’s schedule and upcoming events

2002 – 2003, Massachusetts House of Representatives

Legislative Aide - Representative Paul Loscocco

Created a new office organization system for tracking mail and constituent requests

Transitioned from intern to aide within a period of a month

Wrote and filed new legislation

Acted as a liaison between the Representative and lobbying firms

Effectively planned and organized events both in the Representative’s district and at the State House.

Northeastern University 2000 – 2004 - B.A Economics

Education

Skills Fluent, native French speaker, Microsoft Office, Oracle ERP and SalesLogix

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