Data Entry Manager

M a r itza Stancil

**** ******** ******

B altimore, Ma ryland 21212

H ome: 410 – 256 - 5336 Work: 410-***-****

________________________________________________________________

____________________ _

Objective: To secure a challenging and rewarding position in the clerical/ receptionist field

w here my t raining and experience will be utilized.

Work Experience:

Jul. 97 – Present – Towson University (Auxiliary Information Center) Towson, MD. 21204

Receptionist

Provide assistance to the information systems manager and staff with daily operations,

answer telephones and direct calls, respond to customer inqui ries, greet visitors, students,

vendors and staff, organize and maintain departmental files, enter data for problem

computers, ordering and maintaining office supplies, typing correspondences and forms,

opening, sorting and distributing mail, photo-copying data-base applications and faxing.

Feb.93 – Jul.97 – Baltimore County Department of Social Services (Income Maintenance

U nit) Towson, MD. 21204

Office Clerk

Answer a 30-line phone, establishing client records, data entry of client information,

i nteracting with masterfiles to expedite processing of client’s cases, assisting clients in

completing applications, filing, typing, photo-copying, faxing, schedule appointments for

E.B.T. (Electronic Benefit Training) for independence card pick-up, receptionist, sort and

d istribute mail, complies data on clearance forms th ru motor vehicle registrations, clear

and screen client’s application, verify client’s wages and driver’s record information and

screen public and refer them to proper staff.

May92 – Feb.93 – Baltimore County Department of Social Services (Child Support Unit)

Towson, MD. 21204

Office Clerk

Answer telephones, filing, establishing client records, inventory control, data entry of client

i nformation, photo-copying, opening, sorting and distributing mail, assisting staff on special

p rojects and oral and wri t ten correspondence with clients.

Dec.91 – May 92 – Baltimore County Department of Social Services (Maryland Energy

Assistance Program) Towson, MD. 21204

Clerical Assistant

Assisting client’s with completing applications, development and maintenance of client

records, answer telephones, data entry of client’s information, filing, photo-copying, oral

and writ ten correspondence with client’s, opening, sorting and distributing mail and

mailing writ ten correspondences.

Education

Strafford Business School – Towson, MD. 21204

Secretary/ Receptionist Skills Certificate

Jul.86 – Jan.87

Coppin State College – Baltimore, MD. 21216

Major – (Early Childhood Education)

Aug.79 – May 81

Walbrook Senior H igh – Baltimore, MD. 21216

Major: Business/ English

Diploma – June 1977

R eferences – Available upon request

Contact this candidate