Administrative Assistant Engineer
Resume:
Dena Y. Lamarque
Rancho Cucamonga, CA 91730
*******@*****.***
Profile
Dedicated and technically skilled business professional with a versatile administrative support skill set
developed through experience as an office manager in an accountancy firm, and botanical garden, administrative
assistant at the Claremont Colleges and administrative assistant in two municipalities, the cities of Pomona and
Claremont.
I am detail oriented and follow through on projects to completion. I have excellent interpersonal skills and
have utilized them to help in the resolution of employee issues and in addressing public concerns and requests. I
am a responsible and confidential employee who handled sensitive matters and confidential files. I assisted other
departments as needed by trouble shooting equipment problems and assisting with information to direct customers
to the proper staff or department. I have also assisted in all my employment with my interpreting and translating
skills. When given the opportunity, I made systems and process improvements to increase efficiency and
customer satisfaction.
I offer advanced computer skills in MS programs, Outlook, Windows, Excel, and Access. I am quick to
familiarize myself with new programs as well.
I am willing and able to relocate and look forward to the possibilities.
Key Skills
Office Management Report & Document Preparation Records Management
Teambuilding & Supervision Accounts Payable/Receivable Meeting & Event Planning
Policies & Procedures Manuals Light Bookkeeping Inventory Management
Biligual (English Type 78 wpm
Experience
City of Claremont, Claremont CA, P O Box 880, Claremont, CA 91711 1998 to 2011
Administrative Assistant Community Development Department, Engineering Division
I Processed and maintained contracts for Capital Improvement Projects, public works and street
maintenance improvements. Monitored funds in the purchase orders and processed payment of invoices. I staffed
the Traffic and Transportation Commission by preparing monthly agendas and taking summary minutes. I
composed and proofread correspondence, memos and other documents for the city engineer and engineering staff.
I also proofread and formatted council reports and letter of agreements for staff.
I enjoy learning new duties and expanding my knowledge of the department and organization and
transferred from the planning division to the engineering division. In the planning division, I handled resident
calls and questions related to the process of applying for city permits to remodel, develop and startup new
businesses. I processed applications, created files, and maintained database. Composed correspondence, staff
reports, and other documents for the planning staff.
The first four years of my employment with the City of Claremont I handled the code
enforcement/community improvement complaint calls; I disseminated Municipal Code policies and answered
resident concerns processed correspondence, maintained inspection log for code enforcement officer/community
Improvement Officer. I tracked citations issued for non compliance in database and processing fees. I saw the
opportunity to grow and transferred to the planning division when a position became available.
Citywide, I utilized my bilingual skills by providing customer service and disseminating information from
other departments.
City of Pomona, Pomona, CA, 505 S Garey Avenue, Pomona, CA 91767 1994 to 1998
Administrative Assistant, Human Resources Department (Part time)
I served as assistant to the Employee Training Officer by organizing his training classes. I advertised classes to
city employees and maintained signup logs. I compiled handout materials and setup rooms and refreshments
when the classes were held.
I also assisted the Human Resources Department by backing up receptionist taking incoming calls, filing and
general office duties. I assisted citywide with my bilingual skills, written and spoken. I left this part time
position to seek fulltime employment.
Rancho Santa Ana Botanical Garden/Claremont Graduate School Botany Dept.
1500 N. College Avenue, Claremont, CA 91711 1990 to 1994
Executive Secretary to the Director
I handled the director’s calendar and appointments, composed and proofread correspondence and related
educational materials. I handled his travel arrangements when he traveled to Russia and China on botanist
expeditions. I organized the annual Botanical Symposium, preparing pamphlets, posters, and conference
information and registration. I was in charge of logistics of speaker presentations, accommodations for 200
attendees, and meals for the event. I organized the botany students to assist in this event. I also maintained student
confidential files and counseled them with any issues they had. I was also the interpreter when we had UNAM
administrators (University of Mexico) visiting.
Prior to my employment at the botanical garden, I was on maternity leave with my second son. During that time, I
relocated my family from west Los Angeles to the Inland Empire and was a stay at home mother for approximately
one year.
Lehmann, Wolff, An Accountancy Firm,
11150 W. Olympic Bl. Ste 690, Los Angeles, CA 90064 1978 to 1989
Office Manager/Secretary to President/CEO
I handled the president of the firm’s calendar and appointments, screened his calls, composed and proofread
correspondence, organized and compiled client files. I handled his personal bookkeeping and banking. In
addition, I oversaw general operations of a very busy accountancy firm. Part of my duties was to train and
supervise receptionist and other clerical staff. I typed financial statements and monthly invoices. I also entered
data on Computax and compiled and processed tax returns for individual and corporate clients. I maintained and
entered time sheet data in program to produce the monthly billing. Maintained and organized all client files. I
left this employment to relocate my family to the Inland Valley and was a stay at home mother of two young
children.
References
Craig Bradshaw, City Engineer, City of Claremont 909-***-****
Loretta Mustafa, Senior Civil Engineer, City of Claremont (909-***-****
Jeff Baughman, Building Official, City of Claremont 909-***-****
Chris Veirs, Senior Planner/Sustainability Coordinator, City of Claremont 909-***-****
Karen Carson, Human Resource, City of Pomona 909-***-****
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