Customer Service Administrative Assistant

R ichard Guevara

Cell ; 760-***-****, Mail; r ***************@*******.***

CAREER FOCUS

Customer Service / Secretary / Receptionist

P ROFESSIONAL PROF I L E

Customer service oriented professional with 4-year background in customer

relationships, sales, problem prevention and t roubleshooting. Adapt at work in fast-

paced environments demanding attention to detail and the ability to multi task

effectively. Demonstrated success in working with customers orders, reports, and

consulting. Outstanding attendance record. Honest and dependable.

KEY STRENGT HS

In ternet research and archiving

P roficient in Microsoft Word, Power Point, Excel, Access, and Visio

Goal oriented, meeting deadlines, with positive atti tude

Financial management and Strong work ethic

Bilingual; English-Spanish

Diligent, detail-oriented Administrative Assistant knowledgeable of all office functions,

w ith a solid background in office administration.

EXPER I E NCE

Customer Service/administrative:

• Scheduled and greeted clients; answered telephones, purchased supplies; and

performed data entry, billing and coding.

• Document client’s data in computer system.

• Direct business relations and distribution of company li terature to stimulate

client interests and sales leads.

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• Manage capital purchases, direct vendors relations, generate and maintain

equipment t racking records.

• Coordinate and maintain weekly attendance and annual vacation records.

• Created and executed numerous projects to increase productivity.

• Train new employees and motivate them to perform their maximum

potential.

Computer Skills:

• Proficient in call center date entry and order processing systems.

• Competent using software including: Windows, Microsoft office Suite, e-mail,

F irefox, and the internet.

• Computer t roubleshooting / problem solving, performing daily backups and

restoring data.

RE LATE D E MP LOYME N T H ISTORY

Financial Services – Bakersfield, CA

2010 to Present

Business owner- leader

E duardo’s Produce Warehouse

2008 to 2010

Secretary/Receptionist

E D UCAT ION

Cal State University San Ma rcos

2 yrs - Business Administration

Orange Glen H igh School

Diploma

2

3

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