Medical Assistant Sales
Resume:
Arlene G Flores
562-***-**** CELL
562-***-**** HOME
SUMMARY OF QUALIFICATION
Responsible professional, who is extremely detail oriented individual with
strong critical thinking, written, and oral communication skills. I bring
over 17 years of Medical/Sales experience as well as Career Service
experience. I have the ability to quickly adapt to changing
organizational needs. Quick Books, Mas 90, Campus Vu, Word, Outlook,
Goldmine, basic Excel knowledge.
CERTIFICATES
Medical Assistant Phleb/Injections/Glucomonitor
Breathe Alcohol Technician Drug and Alcohol Impairment Recognition
Career Service Recognition
PROFESSIONAL EXPERIENCE
Concorde Career College From 2-09 - Current
Garden Grove, CA
Extern Coordinator
Duties
Job Developer /Job Placement Average over 600 Job Placement calls monthly
to Grads and Employers, weekly Workshops on interviewing techniques, resume
building, telephone etiquette, proven success with placement, training
seminars on job search techniques, Cold Calling, developing new job
opportunities and marketing.
Medical Assistant Extern Coordinator Placing Extern students with suitable
training sites as well as offered Job Placement assistance, monthly
classroom training, Extern Orientations, site visits, maintained MD
facilities as well as developed new sites, helped with Graduation.
Paramount Global Services From 9-07 - 2-09
La Mirada, CA
Inside Sales Rep
Duties
I functioned as the Inside Sales Rep, representing Northern California,
provided excellent Customer Service Skills, answer calls as well as
questions from customers, account managers; enter data into the computer
system such as sales orders, quotes and pricing, as well as Cold Calls.
Developed and maintained relationships with customers, verify pricing on
all orders, write up credit memos, F/U on deliveries, handle customer
complaints, and lead time deviations, review and analyze reports such as
Daily Sales Log, Back Order, Open Orders, and Stock Status Reports. Awarded
Top Sales along with Outside Rep twice.
Gateway Medical Group From 4-01 - 2-04
La Mirada, CA
Medical Assistant
Duties Patient Care, EKG, Drug Screening, wound care, removal of sutures,
injections, daily batching, light billing, maintained medical records,
answered a multiline phone, inputting computer system, medical
status/authorizations, balanced cashed out in the evenings, A/R, typed 1st
reports as well as Release of care reports, and worked the phone exchange
on Friday evenings. Report Drug Screen results to appropriate personnel.
Friendly Hills Medical Grp. From 5-86 7-99
Buena Park, CA
Duties
NURSING: Trained in Industrial Medicine/Family Practice. I had the
opportunity to float to various departments such as Chiro, Urology, Peds,
Ortho, OB/GYN, ENT, Surgery, Cardiology, and Physiatry. I performed drug
screens as well as trained on the procedure, audio testing's, Phleb,
Injections, preparing medications, set up and aid physicians with minor
surgeries, BAT's, splinting, ultrasound, as well as prepared the Nursing
Schedule. I ordered all supplies, medications, as well as Narcotics for
the Industrial Department.
The years I worked for Friendly Hills, I specialized in Industrial
Medicine. I functioned as the Primary Medical Assistant from 1987 - 1996.
In August of 1996, I was promoted to the Occupational Support Center which
is the Administrative role of Industrial Medicine and I functioned both as
a Medical Review Assistant as well as a Consortium Coordinator.
ADMINISTRATION: Medical Review Assistant (Utilization Dept), reviewed
charts requesting authorizations/worked with the Medical Review
MD/Director. As the Consortium Coordinator headed a Drug Screen program of
77 companies through Clark Wilson and Associates. Billing, typing, data
entry, spoke daily with Adjusters, filed and maintained all records.
Equifax From 2-85 - 2-86
La Habra, CA
Typed TRW & Trans Union Reports.
EDUCATION
La Habra High School Graduated with Honors
Cypress College General Education
National Education Center MA Certificate
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