Medical Assistant Customer Service

Edyta Panocha

**** * ***** **

ARLINGTON HEIGHTS, IL 60005

Phone Number: 708-***-****

E-mail: ********@*****.***

Objective:

To contribute to a medical organization that can use hard - working,

motivated, enthusiastic, and experienced professional who offers a

strong background of medical assistant skills, customer service, and

office management.

Education:

Anna Tukiendorf Training Institute (CBCI) June 2007 - December

2009 Chicago, IL

- National Health Career Association Certificate

- Certified Clinical Medical Assistant (CCMA) Certificate

- Certified Phlebotomy Technician (CPT) Certificate

- Certified EKG Technician (CET) Certificate

- CPR Certificate

Steinmetz High School January 2001- June 2004

Chicago, IL

Experience:

Medical Assistant - Austin Family Medicine February 2008 - Present

Chicago, IL

- Prepare patients for visits with the physicians

- Assist physicians during minor medical procedures and during

health exams

- Update and maintained clients' files

- Answer multi-line phone systems, direct calls, and record

messages

- Schedule patients for appointments

- Provide clients with medical referrals by completing

insurance authorizations

- Manage the accurate and timely ordering of supplies needed

by the clinic

- Perform phlebotomy in lab environment

- Train and supervise new employees

Babysitter/House Keeper - Sinah Family April 2005 - February 2007

Chicago, IL - Provided care to four children

- Organized various activities for children

- Prepared meals for the family

- Assured children's safety while providing care

- Managed domestic choirs while taking care of the children

Skills:

- Fluent in English and Polish Language

- Proficient at various skills such as performing phlebotomy and

EKG, administering breathing treatments, and other basic

laboratory tests.

- Familiar with operating Excel and Microsoft Office software

References:

Available upon request

Contact this candidate