Danah Z. Lapan
**** ******* ** #*** *** Jose, CA. 95131
408-***-**** **********@*****.***
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Summary of Qualifications
I have 6 years of experience in managing the aspects of operations in
retail, which include apparel and non-apparel. I love working one on one
with customers and my staff. I take the customers' satisfaction very
seriously and always figuring out ways to better the type of service they
are receiving. I have taken a few courses in Business Management, so I am
very knowledgeable in how to manage my business.
Professional Experience
. Over saw a 1.7 million dollar store
. Assisted in over seeing a 3.5 million dollar store
. Excellent written and verbal communication skills, with an eye for
detail
. Extremely productive in a high volume, high stress environment
. Ensured UPT, ADS, conversion, and sales were within Company standards
. Proficient in MS Word, Excel, PowerPoint, Outlook, and Lotus Notes
. Self starter with a can do attitude
. LP awareness
. Inventory Preparations
. Hiring and Terminating Employees
. Networking and Recruiting
. Training New Hires (including management)
. Merchandising and Visuals
Employment History
2009-Present Tommy Hilfiger, Milpitas, CA Assistant Store
Manager
2009-2009 Aldo, San Mateo, CA Store Manager
2008 - 2009 Nautica Retail USA, Gilroy, CA Store Manager
2006-2008 Nautica Retail, USA, Milpitas, CA Assistant
Store Manager
2005-2006 Nautica Retail USA, Milpitas, CA Key Holder/Shift
Supervisor
2004-2005 Block Buster, Milpitas, CA Shift Supervisor
References
Mari-Jean Martinez Tommy Hilfiger Store Manager
Jeff Ramos Picture People Store Manager
Erwin Racca Tommy Hilfiger Assistant Store Manager