Customer Service Human Resource

ELIZABETH SALAZAR

**** **** **** *** . ******, CA 93611 . 559-***-**** / (209) 509-

**** . ********@*******.***

Four years of office experience with strong customer service skills, strong

oral and written communication skills in Spanish and English. Possess an

Associate's of Arts in Accounting from University of Phoenix.

SUMMARY OF QUALIFICATIONS

. Efficiently answer heavy telephone

. Proficient with Peachtree, Lawson, MS Excel, MS Word, and MS Power

Point Software

. Heavy filing alphabetically and numerically

. Accurate key 40 wpm

. Accurate 10-Key and organization skills

. Excellent data entry

. Efficient with clerical functions such as copying, faxing,

scanning, sorting mail, arranging overnight mail

EDUCATION

BACHELOR OF SCIENCE FOR BUSINESS IN HUMAN RESOURCE MANAGEMENT

UNIVERSITY OF PHOENIX

Fresno, CA

3.2 GPA . Pending Graduation April 2012

ASSOCIATES OF ARTS IN ACCOUNTING

UNIVERSITY OF PHOENIX, ALUMIN 2009

Fresno, CA

COURSES COMPLETED

Contemporary Business; Communication; Introduction to Finance:

Harvesting the Money Tree; Survey of Accounting: The Maze of Numbers;

Financial Accounting; Financial Reporting

PROFESSIONAL EXPERIENCE

ACT 1, FRESNO, CA

2008

HUMAN RESOURCE ASSISTANT

Duties: Prepare termination letters and employee verification letters,

prepare benefit packages, assist employees with questions, answer

telephones, filing, answer telephones and check attendance, data

entry, and distribute checks.

SEARS, CLOVIS, CA

2007

SALES ASSOCIATE

Duties: Assist customers, ringing up customers, place return items

back to original place, make sure register has sufficient change.

Greet customers with a friendly smile and welcome them to the store.

CHICAGO TITLE COMPANY, MERCED, CA

2007

ESCROW ASSISTANT/ RECEPTIONIST

Duties: Review property report, open and close orders, forward proper

documentations to appropriate personnel, verify property taxes, liens,

payoffs, answer multi- telephone lines, prepare and signed loan

documents, process funding packages, balance files, request funds from

bank, cut checks and mail out with copy of bill, run daily accounting

reports and bank deposit, prepare files for storage, receipt money,

heavy filing, translate to Spanish- speaking customers, help customer

with questions and resolve problems as needed.

Contact this candidate