Customer Service Sales

JOSE L. DIAZ

**** ****** ****** #** *****, NY ***67 Cell Phone: 347-***-**** ********@*****.***

OBJECTIVE: To find a job in the customer service and sales industry where I can apply my expertise to

assist and resolve inquires or problems from customers and company representatives.

PROFESSIONAL SUMMARY:

2 00 9 – 20 10 4Life New York New York, NY

Sales/Marketing Representative

§ Assisted in developing a client base for sales of new products

§ Assisted in workshops pertaining to new promotions

§ Attended workshops to set up presentation of products

§ Performed door-to door sales

§ Handled direct sales with customers on phone and walk-ins.

§ Was responsible for production operations and bringing in new business

§ Assisted with day to day operations.

2 00 7 – 20 09 WellCare New York, NY

Sales/Marketing Representative

§ Assisted and negotiated with clients to help them obtain health insurance.

§ Conducted presentations at local community centers, Universities, et al.

§ Collected and reviewed all personal documents to ensure approval.

§ All qualifying applicants were screened for insurance coverage.

§ Clients notified for annual renewals.

§ Conferred with proprietors of commercial establishments for the purpose of expanding sales and

marketing locations in order to open new sites.

§ Was awarded the Presidential Award for outstanding customer service.

2 00 5 – 20 06 Healthfirst New York, NY

Sales/Marketing Representative

§ Prospective clients were recruited to recommend insurance options.

§ Responsible for making initial contacts with prospective clients.

§ Developed excellent relationships with clients.

§ Responsible for various other duties as needed .

2 00 2 - 2 0 04 Gary’s Line B r on x, N Y

Assistant Manager

§ Supervised the daily work flow and staffing needs for all departments.

§ Distribution of personnel to all supervisors. Scheduled all print production and purchase orders.

§ Worked closely with Screen and Art departments.

§ Monitored and handled all materials and supplies for the printers.

§ Maintained daily records of completed work orders on computer database.

EDUCATION AND TRAINING:

Herbert Lehman College, City University of New York, Bronx, New York (College Credits)

Courses: Business Administration, Marketing and Sales, Accounting Association of Graphic Arts

(certificate program)

TECHNICAL SKILLS:

Proficient with Microsoft Windows, Excel, Word and have a broad understanding of the Internet and its

uses, also am fluent in Spanish

Contact this candidate