Project Manager Engineer
Resume:
SE A N CH O W D H U R Y
Frisco, Texas ***** ********@*****.***
EX P E R I E N C E D IN F O R M A T I O N TE C H N O L O G Y PR O F E SS I O N A L
~ Proven Technical skills and leadership with a vision and history of results driving efficiency, profitability and reducing costs by
automating tasks, streamlining processes and eliminating waste and non value added work. ~
Extensive experience in implementing, managing and automating enterprise infrastructure systems specializing in data center automation
as well as virtualization with proven track record of accomplishments in identifying inefficiencies and applying next generation
technological solutions resulting in significant cost savings and increased productivity.
Passionate about achieving results through hard work and dedication while handling increasing levels of responsibilities with ease and
poise. Well developed analytical and problem solving skills with demonstrated history of producing results.
CO R E CO M P E T E N C I E S :
Datacenter Automation & Management
HP Server Automation (HPSA) aka Opsware, SCCM, MDT, Update Expert, Altiris
Server OS: Windows 2008 R2, 2008, 2003 R2, 2003, 2000
Client OS: Windows 7, Vista, XP
Standard Build Provisioning Software Lifecycle Management (Packaging & Deployment)
Application Virtualization Configuration Management
Patch Management Audit Compliance
Scripting Reporting
Package Development: Wise Package Studio, Admin Studio
Virtualization: VMWare ESX, ESXi, Server, GSX, Workstation, MS Hyper V, Virtual Server, Virtual PC
Imaging: WAIK (WIM), Norton Ghost, Image Cast, Drive Image Pro
Scripting: Batch Scripts, VB Scripts, Powershell
Directory Services, Web: Active Directory, Group Policy, IIS
High Availability: Windows clustering (Hardware and Software)
DB: MS SQL
Monitoring: NSM, SCOM, Insight Manager
Productivity Tools: Microsoft Office 2007, XP suit including Visio, Project, Access
Server Hardware: HP, Dell, Sun
Self Motivated Efficient Learner
Resourceful Dependable
Team Oriented Client Focused
In depth understanding of Windows platform architecture Strong Verbal and written communications skills
CE R T I F I C A T I O N S
Microsoft Certified Systems Engineer (MCSE) – Windows 2003, 2000, NT
Cisco Certified Network Associate (CCNA)
Certified Novell Engineer (CNE)
Operations Professional Development (OPD)
E D U CA T I O N
University of Texas at Arlington, Arlington, Texas
BS Computer Science Engineering
CAREER CH RONOLOGY
JCPenney, Plano, Texas
Sr. Systems Engineer (April, 2010 – July, 2011)
Transformed traditional PQ image based build to WIM image based solution using Microsoft Deployment Toolkit (MDT).
Developed and deployed application packages using Wise Package Studio, batch, VB, Powershell and Wise scripts.
Converted Production store lab to virtual environment using VMWare vSphere 4.1 including Active Directory integration.
Provided third level support pertaining to package and build deployment issues.
Provided support for developers with application packaging, scripting and testing.
Administered and maintained virtual store lab environment.
Installed, configured and administered Active Directory.
Evaluated VMWare View VDI solution as well as Hyper V including SCVMM.
Published architectural and procedural documentation for the virtual store environment as well as MDT build solution.
Store environment consisted of Windows XP, 7 client OS and 2000, 2003, 2008 server OS.
Notable Accomplishments:
Reduced store lab refresh time using virtual store environment from a 2 day cycle to less than 15 minutes using snapshots.
Reduced the size and storage requirements by converting to WIM images while decreasing the build time by 20%.
HP Enterprise Services, Plano, Texas
Technology Consultant Datacenter Automation Technical lead (May, 2004 – March, 2010)
Provided technical direction along with hands on expertise to the Windows automation content development team.
Developed packages using Wise Package Studio, batch, VB and Wise scripts.
Automated OS (Windows 2000, 2003, 2003 R2, 2008, 2008 R2) as well as boot image (WinPE) provisioning using WAIK.
Published, tested and deployed customized vendor patches for Microsoft and other third party vendors.
Published, tested, deployed and maintained Windows Gold Disk builds along with other content using HPSA and SCCM 2007.
Performed application and OS Configuration Management.
Built and administered production lab servers (Windows 2000, 2003, 2008 running on HP, Dell and SUN hardware).
Installed, configured and administered Active Directory.
Evaluated VMware vSphere, Hyper V and SCOM.
Converted and consolidated production lab to virtual environment (P2V) for the Windows platform using vSphere 4.0.
Provided support for packages, patches as well as build deployment related issues escalated from the SA community.
As a key member of the Windows Gold Disk Governance Board provided strategic direction for the quarterly build content and
forecasting.
Published following technical documents:
Build Provisioning User’s Guide Windows Package Development Guide
Various Standards Documents Visio build flow diagrams
Additional responsibilities included:
Product enhancement requests for HPSA Interfacing with Windows Global Capability team
Conducting status meeting Coordinating lab activities for the Windows content development team
Coordinating and implementing enterprise wide software deployment projects
Notable Accomplishments:
Reduced build provisioning time by 35% while increasing consistency across the board.
Reduced patch deployment time by 30% and increased success rate to 98%.
Improved efficiency of the lab refresh cycle by as much as 90% using vSphere snap shots, templates and cloning.
Electronic Data Systems (EDS), Plano, Texas
INFRASTRUCTURE SPECIALIST (JULY, 1999 – APRIL 2004)
Designed, constructed, tested and implemented Windows Active Directory domains/forests and infrastructure systems ensuring
optimal performance.
Installed, configured and administered Windows server OS and IIS.
Setup Windows OS cluster using SAN.
Developed Standard build for Windows and automated deployment using Ghost and Image Cast tools.
Coordinated and collaborated with project manager and other support teams to ensure customer requirements are met as well as
timely resolution of Network/Firewall, OS and server hardware related issues.
Monitored performance and analyzed historical data using NSM, Insight Manager to identify and resolve systemic problems.
Published infrastructure system configuration and procedural documentation.
Provide technical guidance to the Solutions Development Team in crafting new service offerings for the Web Hosting project.
Notable Accomplishments:
Automated Standard Build adopted enterprise wide resulting in an average of 35% improved efficiency.
Decreased number of incidents by 25% via proactive monitoring and timely maintenance of 1800+ servers.
Increased IIS Security for 50+ Web Hosting customers by adopting best practices guidelines.
SYSTEM ADMINISTRATOR – LAN ADMINISTRATION (APRIL 1998 – JUNE 1999)
Provided second level support for PC Hardware and software related issues escalated from the helpdesk.
Performed troubleshooting involving logon, network connectivity, user profile, domain policy issues.
Performed security ID administration.
Implemented image based build deployment solution using Ghost.
Performed Windows server performance monitoring, auditing and event tracking.
Performed extensive hardware/software testing and evaluation.
Provided mentoring for new team members.
Notable Accomplishments:
Image based build solution reduced deployment time by as much as 45% while improving consistency.
Coordinated successful migration of Service Management Center (SMC) to Outlook/Exchange mail system for 1400+ users.
Managed SMC (Control Room) Windows NT upgrade project for 300+ workstations.
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