**** ***** ***** . ************, ******* . *****
Phone 513-***-**** . E-mail *******@**********.***
Elizabeth S.HOward RN, MSN
Objective
Develop evidenced-based care systems focused on
prevention that provide an exceptional quality of
care to the individuals served across an integrated
health care system.
Professional experience
5-2003 - Current Graceworks Enhanced Living
Cincinnati, Ohio
Regional Director Of Nursing Services and Quality
Improvement
An annual budget of 13 million, this regional
corporation serves 28 separate locations in the
greater Cincinnati and Dayton Ohio. Focused on the
care of the Intellectually Challenged the
corporation supports (8) Intermediate Care
Facilities, (15) Licensed facilities, (13) Waiver
reimbursed facilities, and (1) Day Habilitation.
As a member of the Senior Leadership Team for
Graceworks Lutheran Services, this position (a)
assumes an Administrative role in the absence of
the Administrator, (b) provides clinical operations
support measuring productivity and staffing models,
(c) supports the mission and values of the
organization through public speaking and community
memberships, training and education of staff, (d)
retains membership/leadership with corporate
strategic teams focusing on the customer experience
and innovation, (e) develops strategic objectives
and the nursing balanced scorecard consistent with
organization critical objectives, (f) provides
consultative programmatic support to the CCRC, home
care division, and rehab unit, (g) develops and
implements key quality assurance and performance
improvement philosophy's and models, reporting
results to the organizations Performance
Improvement Steering Committee, (h) leads health
care prevention teams focused on staff and served
population, (i) provides leadership with physician
group and organization of behavioral/mental health
clinics., and (j) leads Innovation Team focusing on
health care practices and models for the future
growth opportunities.
Accomplishments:
Leading Change through:
Creativity and Innovation via program development
and Staff Education With Documented Results
including:
Reduction in Emergent Response Requirements:
Medical Hospitalizations Reduced 50%,
Mental Health Hospitalizations Reduced 72%
Leading Teams through Strategic Implementation of
Change Agents focused on Quality and Customer
Satisfaction.
Established EMR Requirements for Nursing Services
Development of behavioral/mental health clinic and
physician group
Customer Satisfaction score of 95.8
Results Driven focus on Regulatory and
Accreditation Compliance resulting:
Transforming Ohio Department of Health Surveys from
Jeopardy in 2003 to an average of (2) citations in
2007.
Continual maintenance of less than (2) citations at
all (8) ICF/MR facilities through survey year 2011.
Reduction in Commission on Accreditation for
Rehabilitation Facilities (CARF) Recommendations
from (12) in 2003 to (1) in 2006 and 2009
Respectively.
4. Strong Business Acumen for Financial and
Human Capital
Cost Containment for Residential Pharmacological
Usage and
Turnover in Nursing Positions at 0% Since 2008
8-1996 -5-2003 Brown County Job and Family
Services
Georgetown, Ohio
Prevention and Permanency Coordinator
This position was created through Collaboration by
the Family and Children First State Initiative.
This grant-funded program focused on
prevention service coordination both physical and
mental health, providing education and wrap around
services to at-risk families including MR/DD,
Mental Health, and court affiliated families.
Accomplishments: Mental Health Service Coordination
Building Coalitions
Awarded State Recognition in 1999 for Outstanding
Community Collaboration and Family Preservation
Developed systems integrating multiple government
offices to increase efficiency and effectiveness of
services provided.
Developed Grant opportunities totaling $80,000
annually for (5) years.
12-1995 - 11-1996 Bureau of Community Services,
Pioneer
Waverly, Ohio
Registered Nurse Case Manager
Accomplishments: Service Coordination
Case Management
Coordination of community services for those
individuals receiving waiver services, birth
through elderly, both Developmentally Delayed and
Medically Fragile.
Coordination of funding services, and plan
management through various waivers to the
individual case load.
7-1992 - 12-1995 American
Nursing Care
Cincinnati, Ohio
Clinical Supervision, Home Care
Accomplishments: Case Management
Utilization Review
Case management in certified services of a
geographic location of patients, serving in the
roles of a manager, supervisor and team leader.
Managed care coordination for prior authorization
of care.
Specialty teams include: Wound Care Team, IV team,
Cardiac Team, and Orthopedic Team.
Medtronic home care management
12-1990 - 6-1992 Leigh Lane Care
Center
Greenfield, Ohio
Director of Nursing, Long Term Care
Accomplishments: Case Management
Case management of clinical residential care.
Care Plan development and management
8-1989 - 11-1990 Children's Hospital
Medical Center
Cincinnati, Ohio
Staff Registered Nurse
additional professional experience
1990 - 1995 American Nursing Care, Home Care
2006 - Current American Mercy Home Care
Per Diem employment structured to maintain clinical
skills.
Education
03-2011 - Current UNIVERSITY OF PHOENIX
(Pursuing DOCTORATE IN HEALTH CARE ADMINISTRATION)
09-2008 - 03/2010 UNIVERSITY OF
PHOENIX
Master of Science Degree in Nursing
10-2006 - 07-2008 UNIVERSITY OF
PHOENIX
Bachelors of Science in Nursing
07-1987 - 06-1989 UNIVERSITY OF
CINCINNATI
Associate Degree of Applied Science in Nursing
Professional memberships
Developmental Disability Nurses Association June
2006 - Current
Inducted Sigma Theta Tau International June 2008-
Current
License and Certifications
State of Ohio Registered Nurse Licensure 1990-
Current RN-225704
Developmental Disabilities Nursing Instructor 2003,
Biannual Renewal Current
Ohio Valley Appalachian Regional Geriatric
Certification 2005
CPR/ First Aid Instructor American Red Cross,
Established 6/2005 Current renewal through 12/2012