Training Maintenance

**** ********* *** ( BALTIMORE, MD ( *****

443-***-**** ( *******@*****.***

VICTOR VEGA II

objective

To obtain a position that utilizes the achievements, skills, strategic

thinking and leadership abilities that enable me to consistently

contribute to and improve work environment efficiency.

CREDENTIALS

* Active SECRET clearance.

* A.A. Degree.

Work experience

August 2010 - Present Social Security Administration

Baltimore, MD

Systems Administrator

. Troubleshoot hardware, WAN and LAN issues.

. Work with application programmers to identify problems with

applications, operating systems, and hardware.

. Work with specialized software/hardware designed for users

with disabilities.

. Accomplish component testing/validation of hardware ranging

from user items to resident host system.

. Perform disaster recovery backups daily.

. Establish user account in Active Directory and Microsoft

Exchange Console.

. Install or remove software packages to include operating

systems, office automation and special purpose software.

. Serve as the ODAR network security officer.

. Plan and implement security plans, procedures, and training

to comply with SSA policy.

. Develop training manuals and instructions for users.

. Provide guidance, assistance, and training to SSA

customers.

. Play critical role in multiple software/hardware test pilot

projects.

. Common protocol knowledge (DHCP, TCP/IP, DNS, SMTP, IMAP).

. Perform system software control and library functions. PC

imaging.

. Develop new and/or modified procedures for the operation of

the software library.

. Coordinate various systems procedures in conjunction with

outside vendors.

. Provide IT support to several remote sites throughout the

state.

. Maintain and troubleshoot VoIP phone system.

. Maintain and troubleshoot video teleconferencing system.

June 2008 - May 2010 Maryland Appliance Repair Inc Baltimore,

MD

Assistant Manager

* Worked with President of Finance on payroll tasking.

* Coordinated with company CEO to design more effective

spending plan.

* Calculated monthly overhead and budgeting.

* Conducted vehicle inspections and mileage verification.

* Designed vehicle maintenance plan and arrange for repair

work.

* Trained and oversaw production of apprentice technicians.

* Handled billing and shipping of recalled and warranted

items with major appliance corporations (Maytag, Kenmore,

Whirlpool etc).

* Diagnosed and repaired in home appliance products.

* Daily interaction with customers

* Scheduled and arranged appointments.

* Purchased supplies and conducted inventory.

* Processed customer payments of completed work.

Sep 2004 - June 2008 United States Navy

Mayport, FL

Sonar Technician

* Operated Lockheed Martin sonar suite using Linux based

software and functional segment consoles.

* Worked with Lockheed Martin to develop sonar training

platform.

* Maintained accountability for classified material.

* Handled, operated, and maintained various small arms

weapons and ammunition.

* Conducted live/simulated firings of large scale weapon

systems.

* Stood various armed security watches.

* Purchased and distributed supplies.

* Conducted scheduled maintenance on sonar equipment using

fleet wide preventive maintenance plan.

* Collected and recorded hundreds of hours of underwater

environmental and contact data.

* Conducted multiple strategy briefings to ship wide combat

teams.

* Input equipment data readings, replaced, and ordered new

parts.

* Trained and mentor junior personnel.

* Received multiple letters of commendation and

appreciation.

* Conducted underwater environmental testing and research

for the US Naval Research Laboratory.

* Performed and analyzed underwater range predictions using

Expendable Bathythermographs.

education

Aug 2003 - Jan 2010 Community College of Baltimore County

* A.A. General Studies - January 2010

Sep 2004 - June 2008 United States Navy

* Apprentice Technical Training.

* Sonar Technician, class "A" School.

* Basic/Advanced Armed Sentry School.

* AN/SQQ-89(V)15 Undersea Warfare Operator School.

* AN/SQQ-89(V)15 Maintenance School.

* AN/SLQ-25(NIXIE) Operations and Maintenance School.

* Advanced Acoustic Analysis Training.

* LAMPS Aviation Ordinance Training.

* Basic Electronics Laboratory.

* Basic Oceanographic Concepts.

* Torpedo Countermeasure Training.

* Financial Management Training.

* Leadership and Mentorship School.

June 2010 IOTA Firearms and Defense School

* NRA Basic Firearms Training.

TECHNICAL SKILLS

* Microsoft Word, Outlook, Excel, Power Point, Access.

* Active Directory

* Microsoft Exchange Console

* WB Tools

* Personal Communication (PCOM)

* Adobe Reader

* Adobe Flash

* OMMS-NG (organizational Maintenance Management System -

Next Generation)

* SIPRNET (Secret Internet Protocol Router Network).

* PC-IMAT (Personal Computer - Interactive Multi-Sensor

Analysis Training).

* SIMS software

POLYCOM VTC EXPERIENCE

. Developed bridge request for multi-site hearings including

non SSA sites.

. Used various hearing reservation forms.

. Worked with VCCC help desk to resolve lost connectivity

issues.

. Established video connection with our remote sites

frequently.

. Troubleshoot faulty Polycom VTC units.

. Basic understanding of Polycom VTC features (remote

adjustments, global directory ect).

. Acted as first line of VTC support to our (Baltimore ODAR)

video equipped hearing rooms as well as remote sites

(Hagerstown ODAR, Cumberland ODAR).

. Stood by on several Polycom VTC installs.

Contact this candidate