Customer Service Sales

Location:

Posted:

August 18, 2011

Crystal Eison Sims

OBJECTIVE

Cashier position

SUMMARY of QUALIFICATION

1Six (6) years of Retail Experience.

2Effective communication and leadership skills in a diverse population.

3Strong problem solving skills.

SUMMARY OF WORK EXPERINCE

Customer Service

1Provided customer service over the counter and by telephone.

2Processed sales quickly, accurately & efficiently - cash register operations

3Assisted customer regarding selections of clothing.

2Organized and maintained the floor at Kohl's Department.

3Organized display for Marshall Mega Store.

4Ensured that each customer receives outstanding service by providing a friendly

environment, which includes greeting and acknowledging every customer,

maintaining outstanding standards, solid product knowledge and all other aspects

of customer service.

4Maintained an awareness of all promotions and advertisements.

5Accurately and efficiently rung on registers and accurately maintain all cash and

media at the registers.

6Maintained orderly appearance of register area and supplies stocked.

7Processed merchandise returns and exchanges.

8Received payment by cash, check, credit cards, vouchers, or automatic debits.

9Responsible for loading and stocking store merchandise.

Communication

1Received and transfer calls to appropriate person and department.

2Communicated to customer to locate clothing items.

3Communicated customer requests to management.

Volunteer

1Helped assist after school program at Jerusalem Safe n sound program

WORK EXPERIENCE

Toys R US 10/2010-02/2011 Browndeer,WI

Target Corp. 05/2010-8/2010 Brookfield, WI

Redd's Snapper 1/2003 – 4/2010 Milwaukee, WI

Kohl's Department Store 10/2007 – 2/2008 Wauwatosa, WI

Marshall's Mega Store 10/2006 – 3/2007 Brookfield, WI

References Upon Request