Customer Service Manager

Location:

Posted:

August 18, 2011

Jan Hilton

Greenfield, In 46140

E-mail: ***********@*****.***

Objective

Seeking a customer service position with your company which will require me

to utilize my skills, abilities and experience in the customer service

field to ensure the company's success.

Education

1998-2001, Core 40, Eastern Hancock High School

Work Experience

6-22-05-Present, Customer Service Manager

Family Fun and Fitness, Greenfield Indiana

Proper opening of building, operating multi phone system, cash drawer,

scheduling, assist in hiring, training, supervise customer service

workers and child care workers, communicating information between

departments, direct flow of customers, authorize and ensure validity of

customers returns/exchanges, problem solving things that affect service,

efficiency and productivity, provide outstanding customer service, data

entry, concession stand, book and plan birthday parties and lock ins,

promote activities, supervise areas while not present, stocking and

ordering supplies.

05/31/05-06/17/05, Casher/Cook

White Castle, Greenfield Indiana

Assist customers in order taking, cash drawer and drops, fry station cook,

grill station cook, proper cleaning of kitchen and dinning areas and

stocking.

06/28/04-05/16/05, Verifier/ Fork lift operator/Clamp fork lift operator

Sam's Club DC 8232, Greenfield Indiana

Count and verify freight, create labels, place labels to correct item and

club number, shrink wrap pallets, unload semi's with fork lift, clap and

hand, load semi's to proper weight and cube, cleaning of area, keep proper

maintained battery of fork lift and clamp, collect trash, proper use of box

compacter and member of the safety team.

References

Ashley Lusby 317-***-****

Brandon Matthews 317-***-****

Ryan Crim 317-468-355