Customer Service Insurance

LIMARY RODRIGUEZ

**** * ******** ***

Tampa, FL *3614

813-***-****

E-mail: **********@*****.***

OBJECTIVE

A rewarding and challenging position that will benefit from

my knowledge and expertise, while providing

for growth based on ability, performance, and initiative.

EXPERIENCE

2008-2010 Auto Club South Insurance Company Tampa, FL

Insurance Representative

*Handle inbound calls from member's regarding their insurance policies, and

endorsements that need to be made on their policies.

* Take CC payments on policy premiums

* Answer questions regarding policies and changes in rates, and/or if

policies are set to non-renew.

2007-2008 Network Synergy Tampa,FL

Patient Scheduler

* Made outgoing calls to patients and

scheduled their Physical Therapy Appointments for Workmans Comp. claims

* Receiving incoming calls from patients, doctors, and

insurance companies regarding patients claims and file status

* Data Entry

* Managed patients files

2006- 2007 Floridacentral Credit Union Tampa, FL

Marketing Assistant/Clerk

I prepare marketing packages and send them out to members or companies

I do a lot of computer work, dealing with Microsoft Works, Excel, and

Access

I maintain and update member accounts

I also cover the switchboard

2001-2005 Thompson Group Tampa, FL

Outbound Representative/ Customer Service

Manage existing accounts

Sell Cigar and cigar related items

Take Inbound Call

Work in Outbound Customer Service

Helped out in Collections

Worked on denied credit cards

2001-2001 UICI Telemarketing Tampa, FL

Outbound Representative/ Customer Service

Sold insurance to self-employed business owners

Managed existing accounts.

EDUCATION

2001-2003 Hillsborough Community College Tampa,Fl

Graduated from A.P. Leto High School on May 31, 2001

SKILLS

I'm Bilingual in English/Spanish

I can multi-task

I have extensive Customer Service experience

I can type 45 WPM

I am organized

Detail Oriented

Have knowledge of Microsoft Excel, Word, Access, and Office

TELEPHONE 813-***-**** E-MAIL ME@**********@*****.***

4513 W Idlewild Ave. TAMPA,FL 33614

Contact this candidate