Customer Service Assistant
Resume:
***.********.****@*****.***
Aurora CO 80013
Career Highlights
Over nine years of experience as an administrative assistant. Particular
areas of strength include:
Attention to detail
Teamwork
Customer Focus
Problem Solving
Organizational Abilities
Accomplishments
Well respected by my peers, managers, and staff because of my willingness
to help as needed and my ability to deal with and resolve difficult
situations.
Have acquired the skills necessary to effectively relate to a wide
variety of diverse backgrounds and ability levels.
Able to manage a wide variety of tasks and react quickly to changing
priorities and deadlines.
Have developed strong customer service skills and am quick to assist
customers with any issues they may have.
Have developed a strong sense of self-motivation and initiative and
require only minimal assistance and/or guidance from higher-level
management.
Special Skills
Proficient with Microsoft Word, Microsoft Excel and Microsoft
Outlook
Proficient with Adobe Illustrator
Proficient with Adobe Photoshop
Proficient with the ACT! Database
Types 80 Words Per Minute
State of Colorado Notary Public
Able to handle a 30 line phone system with 80 extensions
Education
Received GED with honors from Lifelong Learning Center in September 2000
Received an academic "letter" at Pickens Tech School of Cosmetology, in
the practice of esthetics, for maintaining a Grade Point Average higher
than 3.75%
Career Summary
May 2009 - Current: Project Coordinator, EVM Construction Services.
Responsibilities include, contract administration for vendors, project
reporting and customer service.
August 2002 - March 2009 Alberta Development Partners LLC
o March 2008- March 2009: Senior Executive Assistant, Alberta
Development Partners, LLC
Assistant to Founding Principals. Responsible for scheduling
meetings, booking travel arrangements, creating general correspondence
letters and creating and maintaining file system. Also responsible for
using Adobe Illustrator to create detailed Lease Exhibits from maps
and plans.
o December 2004-March 2008: Executive Assistant, Alberta Development
Partners, LLC
Assistant to Principal and to Senior Leasing manager. Responsible for
scheduling meetings, booking travel arrangements, creating various
spreadsheets and proofreading and revising Lease Documents, updating all
weekly Lease Status Reports and creating and maintaining
Tenant Contact Database.
o August 2002-December 2004: Administrative Assistant, Alberta
Development Partners, LLC Responsible for greeting all guests,
scheduling meetings, answering phones, ordering office supplies,
managing all office vendor accounts. Also responsible for assisting
property manager with all Tenant correspondence, and creating and
maintaining Tenant Lease files.
September 2001-May 2002: Receptionist, Salon AKA, Denver, CO
Greeting clients, answering phones, scheduling appointments and various
salon related tasks
June 2001-Sept 2001: Receptionist, Treasure Valley Coffee, Aurora, CO
Answering phones, placing supply orders and light accounting duties.
April 2000- June 2001: Receptionist, Jordy Construction, Denver, CO
Answering a 50 line phone system with 25 extensions, heavy filing, light
accounting duties, greeting clients, setting up meetings.
November 1999-April 2000: Dental Assistant, Arbor Dental Group, Aurora, CO
Assisting in various Dental procedures, including crown preps, X-rays and
general examinations.
May 1999-November 1999: Receptionist & Ortho Assistant, Aurora
Orthodontics, Aurora, CO
Responsible for greeting patients and scheduling appointments, assisting
with orthodontic procedures and light Accounts Payable and Receivable
duties.
References
David J. Goldberg Laura Carstenson
Alberta Development Partners, LLC Alberta Development
Partners, LLC Principal Principal - Leasing
Judy Godfrey Debra J. Kline
Axxiom Keller Williams
President / CEO Real Estate Assistant
303 - 518-2042 303-***-****
Veronica Brunn Amanda Kruczynski
Personal Reference Former Co-Worker / Personal
Reference 303-***-**** 303-***-****
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