Customer Service Human Resources
Resume:
Linda M. Bolla
*** ****** ****** ********* ***
Buffalo, NY 14201
*******@***.***
OBJECTIVE: To obtain gainful employment in the area of administration and human resources.
WORK HISTORY: 2004 2011
Job Title: H R Generalist
Duties:
sort /organize mail
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enter PHI into the EMR system
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request/file patient records
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• answer phone/ scheduling appointments
process insurance forms (eligibility, verification, referrals, etc.)
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Personal strengths
Accuracy as it pertains to attention to detail
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Well versed in various MS Office programs (Access, Word, Excel)
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Well organized
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Punctuality with completion of tasks
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Strong communication skills; I work very well with others.
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High energy especially in both complex and high pressure environments
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Positive personality and excellent customer service skills.
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Locations:
EDUCATION:
D’Youville College Buffalo New York 14203
Baccalaureate Degree Health Services Management GPA 3.0
*I received dual scholarship from Sister Denise Roche, President of D’Youville College.
Erie Community College Williamsville NY 14221
Dean List Associate in Applied Science GPA 3.7
OTHER SKILLS:
Computer skills – (MS Word, Excel, PowerPoint)
Medical Machines – (Printer, Copier, EKG, Fetal Monitor)
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