Customer Service Manager
Resume:
JAMES G. ZABILSKI
Algonquin, Illinois 60102
*********@*****.***
OBJECTIVE
To obtain a challenging position utilizing my skills in warehouse
management with an opportunity to advance within the company.
WORK EXPERIENCE
Ferguson Fire and Fabrication - Addison, Illinois
2007-Present
Warehouse Manager
. Manage two warehouse associates and two truck drivers
. Material Receiving - Accurately receive an average of 10 truck
loads per day. Transfer product to staging area and add to
inventory
. Pick materials to ship
. Strategically load materials onto trucks for daily jobsite
deliveries
. Create daily routes for drivers
. Operate forklifts, cherry pickers, combi-lift, overhead cranes and
knuckle booms
. Order materials and warehouse supplies
. Schedule motor freight pick-ups/create bills of lading
. Schedule repairs and service for trucks and warehouse equipment
. Prepare warehouse for ISO compliance (Safety)
. Impeccable safety record - no work related incidents or injuries
under my management
. Track inventory in Wintegrate system
. Customer Service - will call, order entry
Hawkeye Automotive - Lake Zurich, Illinois 2004-
2007
Service Advisor
. Scheduled repairs, Customer Service, Manage Inventory, Dispatch
Service
. Performed maintenance on vehicles
Hoskins Chevrolet - Elk Grove Village, Illinois
1999-2004
Auto Technician
. Performed auto repair and maintenance
United Parcel Service - Addison, Illinois
1998-1999
Package Loader
EDUCATION
Lake Park High School/Major course of study-Automotive
1995-1999
DAVEA Automotive Career Center 1997-
1999
Triton College/Automotive Apprenticeship
1999-2000
SKILLS
Excellent problem solving, organization and negotiating skills
Experienced with various computer applications
CDL Class B License with air brake endorsement
Effective team player and excellent people skills
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