Customer Service Human Resources

**** *** ****** ***** . *** Diego, CA ***** . .

Phone 619-***-**** . Fax 619-***-**** . E-mail ********@*******.***

Sherry Fattouh

Objective

To obtain a position that utilizes office management and

customer service skills.

Work experience

2007-2011 Little Caesars Pizza, Emily Foods, Inc. San Diego,

CA

Office Manager

Managed office for 2-6-unit franchisee. Bi-weekly payroll

processing, human resources, accounts payable/receivable.

Banking, workers compensation, sales tax, and bookkeeping,

P&L statements. Quickbooks, and all other necessary

functions in office.

2005 - 2007 Intuit, San Diego, CA

Complete Client Service Representative

Responsible for answering incoming client service calls

including data entry of payroll and serving business payroll

customers. Met/exceeded aggressive metric driven goals in

fast paced environment.

2004 - 2005 Bakersfield City School District, Bakersfield,

CA Teacher-Tutor

Reading/Math Prepared lesson/assess student progress.

Emphasis on attaining grade level proficiency, basic skills

and test taking.

1993 - 2001 Little Caesars Pizza, Feghali Foods Inc.

Bakersfield CA

Office Manager

Managed office for 10-unit franchisee. Bi-weekly payroll

processing for approximately 150 employees, human resources,

accounts payable/receivable. Banking, workers compensation,

sales tax, and bookkeeping, and all other necessary

functions in office.

Education

2002-2004 University of La Verne Bakersfield, CA

Master of Education

California Teaching Credential, Multiple Subject, CLAD

1982 United States International University San

Diego, CA

B.A. International Relations

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