Medical Assistant Customer Service

Sophia M. Lamm

**** *** ***** *****

Lawrenceville, Georgia 30045

(moving to La Porte, Texas on August 27th)

***********@*****.***

404-***-****

OBJECTIVE

DEDICATED, RELIABLE, SERVICE-FOCUSED PROFESSIONAL SEEKING A POSITION IN

HEALTHCARE AS A PHLEBOTOMIST/MEDICAL ASSISTANT, QUICK TO LEARN NEW

CONCEPTS AND SKILLS, PREFER A POSITION WITH MULTIPLE TASKS.

EDUCATION

PHLEBOTOMIST / MEDICAL ASSISTANT / EKG

2010 - 2010, Continuing Education Center of Atlanta, Marietta, Georgia

. Phlebotomy Certification #1011-6913 (butterfly, straight needle,

syringe, geriatrics, pediatrics, special preparation)

. CPR Certification

. EKG

. Urinalysis

. IM, SQ, ID injections

. BLS / AED

. Collect blood samples and body fluids from patients for laboratory

testing

. Infection control and safety

Nursing

2010 - Present, Georgia Perimeter College, Clarkston, Georgia

. Working on receiving Associate of Science in Nursing (ASN), GPA: 3.0

Certified Nurse Assistant

6/2007 - 8/2007, Atlanta General Education Center, Duluth, Georgia

. ROM

. Vital Signs

. Long-Term Care, Personal Care Skill, Maintaining a Clean, Safe and

Healthy Environment

. Basic Nursing Skill, Food and Nutrition, Hydration

Understanding Residents' Health and Emergency Procedures

WORK EXPERIENCE

PHLEBOTOMIST / MEDICAL ASSISTANT EXTERNSHIP / VOLUNTEER

8/2010, Woodstock Primary Care, Woodstock, Georgia

. Prepared patients/rooms for physical examinations; interviewed

patients to obtain medical histories; sterilize equipment and properly

dispose of contaminated supplies.

. Phlebotomy duties: draw blood, injections, immunizations

. Performed phlebotomy finger sticks; blood collection, specimen

collection

. Interview patients, measure vital signs, such as pulse rate,

temperature, blood pressure, weight, and height, and record

information on patients' charts.

. Inventory and order medical supplies and materials.

. Key data into computer to maintain office and patient records.

Phlebotomist / Medical Assistant

2010 - 2010, Continuing Education Center of Atlanta, Marietta, Georgia

. Responsible to conduct blood draws daily while following all safety

guidelines.

. Ensure accurate collection, labeling and packaging of specimen for

lab.

. Built strong patient trustworthiness with interpersonal skills, making

them feel at ease with invasive procedure.

. Give injections or treatments, and perform routine laboratory tests.

. Responsible for the sterilizing and cleaning instruments and

preparation of the treatment rooms for patients.

Certified Nurse Assistant / Receptionist

8/2007 - 8/2009, Alliance Care, Duluth, Georgia

. Assessing patient's vital signs and making record of them.

. Assisted with all aspects of daily care, including bathing, feeding

and dressing.

. Performed physical therapy on patients.

. Proper use of Hoyer to transfer patients.

. Monitor and report changes in patient's physical, mental and emotional

conditions.

. Receiving and distributing messages from telephone/email as

appropriate, taking clear messages and passing these promptly to the

appropriate member of the team using judgment of urgency.

. Successfully arranged appointments between clients and employees.

. Strong work ethic and superior interpersonal, customer service and

communication skills.

. Excellent time management skills that allow for the multi-tasking of

all responsibilities.

. Perform copying, mailing, filing and typing duties as required.

Nurse Assistant

2007 - 2007, Northeast Atlanta Health & Rehabilitation, Atlanta, Georgia

. Long-term care

. Helping residents with personal care and feeding

. Maintaining a clean environment and proper hand washing

. Rehabilitation/Restorative

Contact this candidate