Mitesh Bhagat
Email: ****.*****@*****.***
Contact No: 310-***-****
Education
Bachelors Degree - Science
Certifications:
. Cisco Certified Inter-Network Expert (CCIE): Written -
Routing and Switching
. Cisco Certified Inter-Network Expert (CCIE): Written -
Service Provider
. Cisco Certified Inter-Network Expert (CCIE): Lab - Service
Provider = Attempted
. Routing and Switching Composite (CCNP)
. Cisco Certified Network Associate (CCNA)
. Microsoft Certified Professional (MCP-Multiple)
. Certificate in Computing (CIC)
Professional
Summary
. With over 7+ years of extensive multi-functional
experience in IT Support, Disaster Recovery, Risk
management, Implementation, Virtualization, Software
Deployment, Project Implementation and Management
functions in the various IT sectors - including Network
management, Network deployment, IT Support & IT Services.
. Excellent experience with CISCO, Linksys, Nortel, D-link,
HP, Compaq, IBM and DELL Hardware products.
. Multifunctional Experience to work with CISCO Routers,
Routing Protocols, Multilayer Switching.
. Extensive experience with Windows Server platforms,
integration of Windows security systems, active directory,
e-mail systems, network backup systems, Enterprise
antivirus systems.
. Can team up and work with people from diverse background
and also resilient under any sort of pressure and deliver
a quality job on time. Excellent team player.
. Independently identifying, evaluating, managing and
executing multifarious projects, within budget.
. Exceptional analytical skills, enjoys solving complex
problems. Self-motivated team player thrives in
challenging scenarios and has a positive work ethic.
Technical
Summary
Networking Hardware:
. Cisco Routers: 8xx, 18xx, 25xx, 26xx, 28xx, 37xx, 38xx,
72xx, 76xx series
. Cisco switches: 29xx, 35xx,37xx, 45xx, 65xx, Cisco Nexus
series
. Security: Cisco PIX, Cisco ASA, IDS/IPS, Barracuda,
Sonicwall Firewall, Checkpoint, PIX, ASA
. VPN : Site-to-Site, Clientless/SSL/Web VPN, Anyconnect,
VPN Client.
. Transport: Metro Ethernet, FE, DS1- T1, DS3-T3, OC3, OC12,
SONET
. WAN Technologies: PPP, HDLC, ISDN, Frame-Relay, DDR, MPLS,
DSL,
. Routing Protocols: RIP ver1 & RIP ver2, EIGRP, OSPF, IS-
IS, BGP
. Redundancy : HSRP, VRRP, GLBP
. Load Balancing : ACE, F5 load balancer, Citrix Net
Scaler(Intermediate)
. TCP/IP Services: DNS, WINS, DHCP, SNMP, SMTP, FTP, TELNET,
TFTP
. QoS: FIFO, Class based tools, CAR, Queuing
. Network Management: Cisco Net Flow, OPNET, Network
Monitor, HP Open view, Nagios, Whats Up Gold, Wireshark,
EMC SMARTS
. VoIP: CCM 4.x, VG Router, VG Switch and IP Phones like
7905 to 7970/71G & 7920 wireless IP phone
. Wireless Technology: 802.11 a/b/g/n, Cisco & Aero hive Wi-
Fi Modules, Cisco A.P & LWAP, Wireless Security(WAP, WAP2)
. Active Directory Services: Windows ADC
2003/2008,OUs,Groups & Users
. Mail Server & Client: Exchange 2000/2003/2007/2010, Lotus
notes, Outlook2000/2003/2007/2010
. Enterprise Antivirus solution: Symantec, Trend Micro,
McAfee, Sophos
. Storage: RAID, Fiber channel, IBM Tivoli storage express-
Intermediate
. Database: Oracle 8i & 9i(RDBMS), SQL Server, Sybase
. Remote Desktop Control: PCAnyware, Remote Assistance, VNC,
TeamViewer
. Storage data Backup Tools: NT Backup, CA ARCserve,
Symantec(VERITAS)
. OSI Model: In depth knowledge of OSI layers.
. Virtualization Technology : VMware ESX & ESXi, Citrix
. Network Cabling: Punch Blocks, Tone, Tracers, Repeaters,
Professional Modular Plug Crimper.
. Operating Systems: Windows NT/2000/2003/2008 Server,
Windows 2000/XP Professional, Win 9x, Win ME, Windows
Vista, Win 7
Experience
Dec. 2010 to LUMEN21, Santa Ana, CA
Present NETWORK ENGINEER
. Working in 24x7 Network Operation Center environments.
. Design a streamline integration of network & systems as
per the organization requirement.
. Supporting Data Center network environment.
. Plan and conduct security testing for clients, monitor
network performance, provide pre and post installation
support, (LAN/WAN and Data Center), and ensure that
expected security levels are achieved.
. Improved security by isolating traffic and redirecting it
to the appropriate user groups.
. Audited IT networks at client sites and documented
resources in current infrastructure.
. Installation, managing and supporting Windows 2003/2008
and Red Hat Enterprise Linux server environment.
. Managing and supporting Windows 2003/2008 Enterprise
storage server systems.
. Installation and configuration of SNMP based Network
monitoring system (SolarWinds NPM, N-Central, What's up
Gold, Nagios
. SNMP configuration on Cisco, Brocade, Nortel, Recovery
point datacenter switches and Linux based devices.
. Configured SolarWinds Cat Tools for the daily back up of
the network devices running configuration.
. Implementing & Supporting Network Security devices like
Cisco ASA, Cisco PIX, NAC, IDS-IPS & Barracuda security
devices.
. Configuration and Supporting Site-to-Site, SSL(Web VPN),
Any connect and Client based VPN on ASA, PIX, Barracuda &
Sonicwall Firewall systems.
. Supporting VMware Datacenter environment.
. Working knowledge of fully managed client operation.
. Working knowledge of various projects (Government,
Healthcare, Law firm, Banking, Finance,.)
Aug. 2008 to BAPS.ORG, Chino Hills, CA
Nov. 2010 NETWORK ENGINEER
. Oversaw budgeting and procurement of network equipment.
. Design a streamline integration of network & systems as
per the organization requirement.
. Evaluated & designed and installed gigabyte backbone fiber
optic network.
. As part of project re-evaluate & redesigned old core
network infrastructure.
. Build and maintain Visio documentation database of network
topology.
. Implementation of the approved network design.
. IP address scheme planning.
. Implemented LAN & MAN setup (Cisco switches (6509, 4506,
3560, 520, 2950) and aero hive Wireless solution).
. Configured L2/L3 switches with Virtual LANs for much
secure network.
. Implemented NAT configuration for the servers to be hosted
over the internet.
. Configured and Maintained VLAN switched network for fast,
effective and secured access of a network within different
department with the use of ISL and 802.1q encapsulation
technologies. Also have used STP for loop free network.
. Configured Cisco 3825 router for SSL VPN connectivity.
. Supporting Cisco 2800 VG router & Cisco VoIP phones for IP
Telephony.
. Configured ASA active-active & active-standby
configuration.
. Configured & support Checkpoint firewall.
. Implemented & supporting SSTP, SSL Clientless VPN
connectivity.
. Implemented & supporting multivendor VoIP solutions.
. Implemented & managing Whats Up Gold, EMC SMARTS,
Wireshark & Nagios for network management.
. Deployed a large-scale HSRP solution to improve the
uptime.
. Deployed F5 and ACE load balancing solution to improve
applications uptime.
. Structural Network Cabling, Including punch down, running,
terminating & testing of cables (Cat5e, Cat6a. Coaxial &
Fiber).
. Responsible for the identification, monitoring, analyzing,
sectionalizing and referring of circuit impairments in
support of IP services.
. Implemented and Supporting VMware virtualization Client-
Server environment.
. Implemented and Supporting Windows & Linux based Client-
Server environment system.
. Supporting datacenter network environment with Cisco
devices.
. Developed solution to provide regular weekly backup of
over 30TB of data.
Sept. 2005 to GE Money/Genpact, Mumbai, India
July 2008 IT/NETWORK ENGINEER
Project: GE Money (6/07 to 7/08)
. Responsible for the Technical Support activities and
Customer Service relating to the performance of IP service
offerings, Managed Internet Service and VPN services.
. Carried out full installation and configuration of CISCO
routers, switches, CISCO firewalls and cabling for routers,
switches, hubs and new workstations.
. Designed, configured and managed the WAN infrastructure
consisting of dedicated Internet connectivity and improved
the communication by using advanced technologies.
. Build and maintain Visio documentation database of network
topology & SOPs.
. Configuring TCP/IP, Ethernet, Metro Ethernet, Serial, ISDN,
Frame Relay, Broad band, Bridged Broadband, VTP, TFTP
server, TACAS/RADIUS server, IP VPN.
. Implementing Policy based routing over RIP v2, EIGRP, OSPF,
and BGP
. Implemented & supported MPLS VPN connectivity between
remote sites.
. Optimizing WAN using features like filtering with access
lists, bandwidth on demand(BOD) and dial-on demand
routing(DOD)
. Successfully Configured and maintained Cisco Routers with
standard and named ACLs for preventing the network for
unwanted access from the outside world.
. Configured and maintained Dynamic routes (RIPv2, OSPF and
EIGRP) with other offices for much faster communication and
have configured L2/L3 switches with Virtual LANs for much
secure network.
. Responsible for upgrade the IOS for routers and catalyst
switches to keep the network infrastructure with the latest
technologies.
. Have successfully maintained the network with uptime of
99.98% for LAN, 99.18% for WAN and 99.0% for WiFi / WLAN
users with the help network monitoring tools like Cisco
works, Network Server Monitor, RMON and HP Open View to
maximized the productivity by 11%.
. Configure ADS, DHCP, DNS, IIS and FTP on Windows Sever with
IT team.
. Installing & Configuring SQL database server. Configuring &
Supporting SQL & Java based applications.
. Configuring RDBMS connectivity between frontend & backend
on Windows based systems.
. Designed and executed the strategies for Server updates
including Service packs, patches and hardware upgrades to
improve the productivity and reliability.
. Successfully managed remote servers via Remote
administration with the help of Microsoft Terminal Services
and reduced the staffing requirements by 20%.
. Created and implemented organizations disaster recovery
plans, network penetration testing and vulnerability
testing using IDS to ensure minimal productivity loss as
well as data loss.
Project: GE Countrywide, Baroda,India (9/05 to 6/07)
. Worked on large scale LAN and WAN projects. Carried out
full installation and configuration of CISCO routers,
switches and cabling for routers, switches, hubs and new
workstations.
. Responsible to configure, install and administer network
infrastructure and telecommunication systems that
supported the staff situated at multiple locations.
. Designed, configured and managed the WAN infrastructure
consisting of dedicated Internet connectivity and improved
the communication by 13% using Frame Relay and ISDN-PRI
technologies.
. Installed and configure the network infrastructure with
the team of network engineers and completed the project
within the time frame. Enforce Other IT policies in place.
. Implementing, troubleshooting protocols on layer 2
switches & layer 3 switches (multi layer switches)
. Configured VLAN with 29xx & 45xx catalyst switch to
differentiate the department and 18xx, 25xx series router
for inter VLAN routing to reduce the complexity problems
with the network and increased the network stability by
10%.
. Able to achieve 99% uptime of a WAN & LAN network by Day-
to-Day monitoring the network via different network
monitoring tools.
. Installation & Configuration of Wi-Fi LAN network with
WAP/WAP2 Security for Laptop users.
. Installation & Configuration of Nortel VPN client for the
VPN connectivity.
. Created and implemented organizations disaster recovery
plan for Active Directory Migration project and
successfully completed ADC 2000 to ADC 2003 migration
project for the West region of GE Countrywide.
. Performed administration and troubleshooting of Windows
2003 ADC and File & Print Server.
. Successfully managed remote servers via Remote
administration with the help of Microsoft Terminal
Services and reduced the staffing requirements by 20%.
. Installation, Configuration and Maintenance of Servers OS
like Windows NT/ 2000/2003, Active Directory Service,
Group Policy, DNS & DHCP.
. Installing & Configuring SQL database server. Configuring
& Supporting SQL & Java based applications
. Installation, Configuration and Maintenance of MS Exchange
2000/2003 & Outlook 2000/2003.
. Configured Backup utilities like VERITAS & ARCServe for
secured backup and Cloning and Imaging technologies like
Acronis and GHOST for duplicating the machines to increase
the productivity.
May 2005 to D2V ISP Ltd, Vadodara, India
Sept. 2005 NETWORK ENGINEER
. Troubleshooting problem related to WAN Connectivity at
customer location.
. Successfully handled ISP NOC in Grave Yard shifts
. Fractional T1 and T3, OCx Frame Relay circuits for
corporate National clients
. Installation, maintenance, troubleshooting and upgrade
Network equipments like Switches and Routers of different
brands like CISCO, Nortel, Linksys, D-Link and NETGEAR.
Successfully designed and implemented the layout for cable
Installations, LAN and WAN Network Infrastructure in the
team.
. Configure and troubleshoot Cisco router and switches, with
HSRP, RIP, EIGRP, OSPF & BGP and load-balancing with fault
tolerance with multi-homed customers.
. Successfully completed the customer's calls within the
time frame and updated to the team leader using the
ticketing system.
. Successfully handled broadband internet connectivity
related issues and satisfied customers.
. Redesign corporate customer's office with better network
infrastructure as a part of projects.
. Installed, Configured of VoIP Gateways at customer
location.
. Installed, Configured of xDSL modems & xDSL routers at
customer location.
Sept. 2004 to Bulwarks System, Vadodara, India
May 2005 CUSTOMER IT SUPPORT ENGINEER
. Installing and Configuring SecuraNET Z-server (Firewall)
developed by Bulwarks System at customer location.
. Implementing overall security in Networks & Trouble
shooting issues and Traffic priority settings.
. Redesign customer's network with better network
infrastructure as a part of projects.
. Implementing, troubleshooting protocols on layer 2
switches & layer 3 switches (multi layer switches).
. Installed & Configured Wi-Fi network as part of projects.
. Supporting Customers technically via telephone and
attended the calls at the site.
. Installed & Configured Red Hat & Fedora Linux.
. Installed and Configured Windows 2000/2003 Server.
June 2002 to CMS Computers Ltd, Vadodara India
Aug. 2004 IT TECHNICAL SUPPORT ENGINEER
. Successfully completed the customer's calls within the
time frame and updated to the team leader using the
ticketing system.
. Implementation, Maintenance & Troubleshooting of LAN & WAN
infrastructure related calls at customer site.
. Successfully handled IBM, DELL& HP Notebooks and Desktop
PC related issues and satisfied customers.
. Successfully designed and implemented the layout for cable
Installations, LAN and Network Infrastructure in the team.
. Implementation, Maintenance & Troubleshooting of hardware
and Network devices including cabling.
. Installation, configuration, management of Windows 2000
Server and other services.
. Successfully managed and maintained Windows 98/2000/XP
Professional client & mail client system.
. Successfully managed switched network.
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