Human Resources Customer Service

Tennies D. Gentry

Antioch, CA ? (cell) 510-***-**** ? (email) **********@*****.***

A long-term challenging opportunity in a Human Resources and/or Office

Management capacity.

CAREER DEVELOPMENT

Safeway (Temporary Assignment thru Nelson Staffing) Pleasanton, CA,

5/2011 - pres.

. Process sourcing request in support of 7-8 Recruiters by

sourcing for qualified candidates for various positions at

different levels on job boards and applicant tracking system

(Virtual Edge).

. Schedule/coordinate interview request by viewing multiple

calendars of hiring managers; create interview packets. Conduct

reference checks. Other duties as assigned.

Spherion Staffing, Long Beach, CA, In house - Client Services

Representative, 10/2010 - 1/2011

(Temporary assignment)

. Sourced, interviewed and recruited candidates for Light

Industrial, Customer Service, Administrative and Clerical

Positions.

. Performed background checks, administered assessments, input new

hire information into Recruiter Workbench applicant/employee

database and created employee files. Verified I-9 eligibility

using E-Verify upon hiring into the system.

. Assisted with other areas such as collect timecard information,

audit payroll reports, and administered drug tests in-house.

Campaigners, El Segundo, CA (Temporary Assignment thru Corestaff),

Talent Acquisition Coordinator, 2/2010 - 4/2010

(Temporary assignment at Corestaff)

. Interfaced and effectively communicated with Recruiters and

applicants. Provided administrative and human resources support

to coordinate the collection, workflow process and follow-up of

new hire paperwork via on line Virtual Edge applicant tracking

and DataTrak systems. Forwarded letters to non-qualified

applicants.

Full-time Graduate Student, Long Beach, CA, 9/2008 - 6/2010

. Obtained temporary assignments (see above) while concentrating on

graduate studies with the hope and anticipation the economy recoups.

NADEL, Inc., Los Angeles, CA, Human Resources Coordinator, 1/2008 -

6/2008

. Facilitated the collection of new hire and payroll documentation.

Coordinated the set-up, deduction, compliance reporting and

reconciliation of benefits administration for 230+ employees (Medical,

LTD, STD, COBRA, FSA, etc.). Provided clear communication to answer

employee inquiries and provided instructions/information regarding

benefit enrollment process.

. Created employee data tracking shared file to improve communications

between Human Resources and Accounting departments. Performed I-9

audits to ensure records compliance with federal and state

regulations. Coordinated on-going bi-annual Manager Harassment

training.

. Maintained Deltek Vision HRIS system; processed benefit enrollment,

updated changes and beneficiary revisions. Wrote/entered new employee

"Spotlight" bios; uploaded photos and updated files with the most

current personal data, position titles and job descriptions.

. Managed weekly calendar and scheduled bookings for leased high-rise

residential properties and vacation homes. Responsible for collecting

tenant fees, and preparing/mailing timely tenant notices and

information packets.

PONDEROSA HOMES II, Pleasanton, CA,

Sr. Administrative Assistant/Customer Options Coordinator, 4/2003 - 5/2007

. Managed various administrative responsibilities in areas of contract

preparation, customer correspondence and budget tracking to support

construction/architect project management team.

. Worked closely with Design Studio Supervisor to review option indexes

for additions, changes and corrections prior to each phase of

construction project. Coordinated customer flooring orders, payments

and credit card transactions to meet delivery deadlines.

. Proactively managed the processing of sequence sheets, plot plans,

building permit applications, submittals and building finals ensuring

smooth, uninterrupted project coordination.

. Maintained and updated contract/lot files from project inception to

completion for both operations and design center departments. Oversaw

office supply orders and equipment maintenance adhering to budgetary

requirements.

. Created shared file/tracking chart for flooring options and project

specifications; ensured up-to-date additions and changes from customer

change orders.

SUTTER CONNECT, Oakland, CA, Human Resources Representative, 9/2001 -

2/2003

. Established positive relationships with HR/hiring managers and 200+

employees. Managed multiple priorities to achieve permanent and

temporary staffing goals.

. Provided assistance in the development, coordination and

implementation of various HR activities including employee event

planning, recruiting, new hire orientation and paperwork processing.

. Served as a key liaison for human resources, accounting and payroll

departments. Ensured timely payments to vendors and employee paycheck

distribution.

CORPORATE EXPRESS, Newark, CA, Human Resources Representative, 6/2000 -

6/2001

(Promoted to Human Resources Representative within 6 months)

. Worked closely with hiring managers to provide full life cycle of

human resources job functions supporting 500+ employees. Served as a

resource/point of contact for employees and hiring managers. Quickly

addressed inquiries and effectively resolved employee situations prior

to escalation.

. Greeted employees, applicants and guests in a professional/friendly

manner. Promoted a positive environment supporting the development,

growth, involvement and recognition of employees.

. Executed on-boarding process through managing the intake of resumes,

conducting applicant screening and scheduling interviews. Oversaw drug

testing, background checks, new hire orientation, benefit

administration and safety training.

EDUCATION

MBA (with Honors) Keller Graduate School of Mgmt of Devry (June 2010)

BS - Business Administration California State University,

Hayward (June 2002)

COMPUTER/TECHNICAL

. MS Office Suite: Word, Excel, PowerPoint, Outlook, Lotus Notes and

Publisher, Typing 60 wpm

. Accounting: ADP-HRB, Budgetrac, Deltek Vision, Alpha-Num (9,000-10,000

ksph), 10 key by touch, IBSWin

. HRIS/Applicant Database Tracking: Lawson, People Soft 6.0, Recruit

Soft, Abso, Hodes, Virtual Edge, Recruiter Workbench, E-Verify

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