Customer Service Administrative Assistant
Resume:
Lisa dawn peck
Bradenton FL ****0
Apt 22
Objective:
Utilizing my background and proven experience in Customer Service, Medical
assistance and Administration obtain a mutually rewarding position with
advancement opportunities beneficial to your organization.
Qualifications:
. Customer Service Specialist - 5 years
. Administrative assistance - 15 years
. Medical Assistance - 4 years
. Managerial/Staff relations - 9 yrs
. Financial & Asset management - 14 years
. Computer proficient - MS WORD, OUTLOOK
Education: Certificate of Completion 1997
U.S. Army Administrative Training Site, Ft Lee, VA
Emergency Medical Technician, Certification 1995
Fayetteville Technical Institute, Fayetteville, NC
Nursing Assistant Certification 1992
Good Samaritan Health and Rehab, Antioch, TN
Diploma 1992
John Overton High School Nashville, TN
Employment History:
Manatee County YMCA - Bradenton, FL
Member Services Coordinator 2006 to Present
Management of Membership Services
. Application Services, Membership maintenance
. Scholarship services
. Membership correspondence
Other responsibilities:
. Employee supervision, scheduling and timecard maintenance
. Customer service and Administrative
o "Front Desk" presence and Customer Relations
o Deposit reconciliation, Supply stock maintenance
. "Acting Membership Director" during Supervisor's LOA.
Volunteer: community outreach functions and fundraisers
Blanchfield Army Community Hospital - Ft Campbell, KY
Medical Assistant 2002 to 2004
. Obtain and document patient vitals and information
. Manage Dept supply levels and procedure equipment
. Collect and log specimens
. Assisted with:
. patient examinations, transport, vitals
. minor surgical procedures, biopsy, LEEP Procedure
. ultrasounds, Urodynamic testing, PAP Smear, IUD, Norplant,
circumcision,
. Maternity ward, Vitals of patients, infant care, new mother
assistance duties
Lisa dawn peck - (continued)
U.S. Army - Ft Campbell, KY
Administrative Assistant 1993 to 2002
. Maintain Asset accountability
. File system maintenance, Logistics Office
. Field asset and equipment acquisition for unit deployment
. Reconciliation of credit accounts payable, Logistics Office
. Ground budget management in excess of $250,000
. Analyze and stream line data tracking for Command and Staff
. Track supplies and equipment of deployed unit, Middle East
Other:
Maintained weapons qualification continuously
Personal Interests:
. Fitness, running, kayaking and strength training
. Fundraising and volunteering
. Animal rescue
. Hiking, boating
lisa dawn peck- References
Professional: Personal References
Manatee County YMCA Tammy Fann 20+ yrs
3805 59th St W Bell Buckle, TN
Bradenton, FL 34209 615-***-****
Timothy Aho,(TJ) 20+yrs
Adam Schrott, Executive Director Brandon, FL
Jennifer Haughey, Program
Director Sarah Maslo 5yrs
Bradenton, FL
Blanchfield Army Community Michelle Driver 5yrs
Hospital Bradenton, Fl
Ft Campbell, KY 941-***-****
650 Joel Drive
Fort Campbell, KY 42223 Leslie Knapp
Dept of Women's Health 2yrs
270- 798-8151 St Petersburg FL
Julie Bridgeman, Midwife
Additional references available upon request
Contact this candidate