Manager Real Estate

Leslie Jones

*** ** ***** *****

Beaverton, Oregon 97006

971-***-**** – office / 503-***-**** – cell

Career Objective

I am a relationship-based Influencer who thrives on individual and team driven achievement. I utilize years of formed

discipline and resourcefulness to synthesize complex documentation and situations and enjoy identifying creative

summaries and effective solutions. I delight in observing the growth of those I coach and am validated by witnessing the

strengthening of teams I have empowered toward successful ventures and productive accomplishments.

__________________________________________________________________________________________________

__________

Professional Experience

The Standard January

2008 – Present

AMB / SMI / Supervisor Loan Closing / Advanced Certified Paralegal

• Managed Commercial Mortgage Closing Team to meet departmental production goals

• Developed and Facilitated Procedural and Statutory Classes to Underwriting Staff of 20 and Closing Staff of 16

• Created Closing Process Improvements which empowered individual growth and fostered team strength and

improvement

• Served as primary legal resource to share state and federal regulatory changes to staff and enhance statutory

guidelines

• Directed SMI corporate procedures to internal customers, and articulated same to external customers

• Empowered individual and team awareness which resulted in the production of new and improved production

• Audited all closing team work product to meet requirement standards and utilized performance measurements for

appraisals

• Analyzed individual and team performance, prepared quarterly and annual written assessments by using

measured statistics

• Role modeled expected behaviors of staff, created PIP as necessary which has led to several promotions, some

unsuccessful terminations and several successful contributors

Pacific Northwest Title

2005-2007

Senior Escrow Officer / Certified Paralegal

• Served as Senior Title and Escrow Advisor for 10 Portland area offices

• Executed 50 – 75 monthly residential and commercial loan closings From $200,000 to $3,000,000 in sales

• Served as legal liaison between in-house counsel, staff and external clients

• Marketed new clients, built and maintained current clients consisting of individuals, entities, realtors and brokers

• Voluntarily developed and facilitated first time home ownership classes assisting with community development

programs

Law Office of William D. Castleman

1992 – 2005

Managing Paralegal / Escrow Manager

• Managed law practice, built new real estate escrow and title division and increased staff from 8 to 25, adding 2

new office locations

• Production manager of 200 residential and commercial closing transactions with annual revenues to $30,000,000

• Financially responsible for the analysis and balancing of 3 attorney client trust accounts

• Created procedural training manual for escrow and closing staff

• Developed community fund raising events, maintained and built existing client relationships

• Volunteered, led and facilitated Home Buyer Classes with Habitat for Humanity for 5 years

• Drafted, finalized, filed legal documentation, interviewed clients, attended court proceedings

SunTrust Bank

1986 – 1992

Paralegal / Trust and Probate Administration

• Administered Multi-million dollar trust accounts, probate estates, prepared and filed appropriate court

documentation

• Developed customer relationships and fostered trust with estate and trust heirs and survivors through probate

process

• Educated clients with various investment opportunities within bank and with outside investment vendors

Formal Education and Philanthropic Interests

National Advanced Paralegal Certification, NALA Habitat for Humanity

Paralegal Certification, Southeastern Paralegal Institute Gilda’s Club International

Bachelor of Arts, Carson-Newman College Children’s Cancer Association

Ongoing CLE Education to maintain certifications

Contact this candidate