Manager Content

Joanne LaLiberté

******.*********@*******.***, Acton Massachusetts

WEB CONTENT MANAGER, PRODUCER, WRITER, EDITOR

Diverse experience in corporate communications and IT environments. Demonstrated ability to compose

and deploy content in accordance with standards and timelines. Recent experience includes life sciences

and biomanufacturing content for multinational enterprise.

- EXPERIENCE -

WEB CONTENT MANAGER Managed team of web editors and offshore translators

Defined, developed and managed efficient guidelines, procedures and workflows for web content life

cycle, including content creation, approval, legal clearance, translation, revision and removal and

adherence to brand guidelines.

Managed multiple web content systems and staff.

WEB CONTENT PRODUCER Created, edited, converted, tested and published static and

dynamic web content for both corporate internet and intranet sites

Worked with marketing communications' storyboards (text and graphics), publishing corporate,

marketing, and product information to www.millipore.com, www.merck-chemicals.com,

www.analog.com .

Handcoded user interfaces for HP's corporate telecom services transaction processing systems.

Developed and uploaded content into SharePoint Portal and Vignette® Content Management.

Developed html email for both Analog Devices and HP.

Designed, created and deployed forms.

Familiar with complex development, staging and production environments.

Published international translations: View samples at http://libertystreet.tripod.com/samples.html.

Led html team effort for site redesign: http://www.analog.com/processors.

TECHNICAL WRITING AND COPY Used strong writing skills to compose text for web applications

EDITING and instructional materials.

Responsible for web content voice, standards, quality, navigation and usability.

Worked directly with business users to gather and edit content and conduct walk-throughs

Wrote all web copy for HP's telecommunication service request (transaction processing) system

including UI, email notifications, Help Desk scripts and system documentation.

Edited and published New Product Release-to-Web process for Analog Devices.

Authored web copy for HP's corporate Audio Conferencing program, including customized display

for international users

Designed detailed forms for both html and java interfaces, including data entry rules and error

messaging.

BUSINESS SYSTEMS ANALYSIS / Team member of corporate IS group responsible for delivery of

PROJECT LEADERSHIP business applications to the infrastructure

Involved in all lifecycle development phases: requirements gathering, design, prototyping,

development, testing, implementation and support for DEC/CPQ/HP telecom business applications.

Wrote detailed test plans.

Managed dates and announcements associated with production releases.

Provided post-production hotline support and maintained bug reports.

Project Leader - Led team of programmers in the analysis, design and implementation of a web-based

circuits management system; concurrently led effort to consolidate all existing circuit records in single

database.

Participated in the conversion of multiple legacy systems.

EMPLOYMENT –

-

Web Content Manager November 2009 – present

- Merck Millipore, Billerica, MA

(division of Merck KGaA, Germany)

Web Editor March 2007 – October 2009

- Millipore Corporation: Billerica, MA

Web Editor (Contractor) June 2004 – February 2007

- Analog Devices: Norwood, MA

Interface Developer/HTML Developer (Contractor) March – June 2003

- Hewlett Packard Company: Littleton, MA

Information Systems Consultant

2001-2002

- Hewlett Packard Company: Littleton, MA

1998-2001

- Compaq Computer Corporation: Littleton, MA

1984-1998

- Digital Equipment Corporation: Maynard, MA

- EDUCATION -

Bachelor of Arts Degree: Merrimack College

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Extended Training

•

Company-sponsored training for web development, database design, applications development (Digital

Equipment, Compaq); Software Technical Writing Program (Northeastern University); Programming

Intensive (Northeastern University)

- SKILLS -

HTML, CSS, Dreamweaver, Javascript, Lotus Notes/Domino, Vignette, Sharepoint, Enfinity, VSS,

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Adobe, Visual Studio, MS Office

Copyediting, technical writing

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