Customer Service Front Desk
Resume:
Claudia A Parra
Los Ángeles, Ca 90040
*****************@*******.***
OBJECTIVE: Seeking a full time employment As a File Clerk/Office Assistant with an
employer that could utilize my training, education, and work experience.
WORK EXPERIENCE:
CITI STAFF SOLUTIONS Commerce,
A
Human Resource/ File Clerk 10-15-10 to8-3-11
Operates the front desk and reception area answer telephone, screen and direct calls.
Manage all incoming mail and packages distribute them accordingly.
Sorting filing and organizing financial documents. Scan all Invoices after Process.
Updating information in the records management database.
Researching, retrieving and delivering documents in boxes as requested.
Preparing files for off-site warehouse storage as necessary.
Handling sensitive/and confidential information/Posting Invoice /customer Invoice,
Perform periodic internal audits of the records center/Billing customer Statement.
Create new employee files. Ability to work in fast paces environment.
Review important documents in a busy financial facility.
Processed and file documents. Ability to meet deadlines.
Destroyed old files maintained files in order and files organized.
Review data for accuracy and destroyed records that were no longer in the facility.
NEW GOLDEN INVESTMENTS West Covina,
CA
Office Assistant 01/15/05 to
09/10/10
Operates the front desk and reception area.
Handles front desk and reception log book.
Provides prompt and courteous response to incoming calls and customers.
Take and relay messages through hard copy and email. If urgent, may call the person via cell
phone.
Greet all customers and guest with professional attitude.
Greet persons entering the organization and offer refreshments, etc
Other duties include took messages light typing filing photo copy and faxing errands to the
bank, restaurant, clean and valid California Class C Drivers License.
Prepared notes, correspondence and reports for visitors and executives.
Maintain reception area clean and organize at all times.
SKILLS
Fluent in English, Spanish, reading, good oral and written communications skills.
Computer literate in Microsoft word, excel. Filing documents in sequential order.
Self motivated and determined to acquire new skills, self committed, excellent organization
skills.
Customer Service experience, flexible to work overtime.
EDUCATION
Bell Gardens High School Bell Gardens, CA
Graduated /Diploma 09/00 to 06/04
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