Customer Service School

Krista A. Foerster

**** ******* ***** ***, *******, NC 27612 ? 919-***-**** ?

******.*.********@*****.***

Gifted and energetic professional with a proven track record of achieving

objectives. Highly driven individual who combines an analytical approach

to problem solving with an ability to produce positive business outcomes.

Possess excellent communication and organizational skills. Comfortable

working against deadlines and managing changing priorities.

Professional Experience

Quest Academy Charter School, Raleigh, NC

2008 - present

Lead Kindergarten Teacher

Responsible for building a strong educational foundation for Kindergarten

students in an innovative learning environment. Assess each student

individually and develop multi subject curriculum based on student needs

and in accordance with the North Carolina Course of Study.

. Plan, organize, and implement daily educational lessons

. Utilize "Open House" and individual meetings to set expectations for

parents and gain their support for educational programs.

. Develop relationships with students to gain understanding of and

support their individual needs.

. Monitor each student individually, assessing any areas that need

additional support to ensure future academic success.

. Collaborate with colleagues and school leaders to ensure programs meet

existing and future needs.

. Present new ideas and programs to parents and school leaders gaining

their support for the execution of the programs.

My Train Local, Raleigh, NC 2011-present

Marketing Research Assistant

Assist with market research for an evolving website for athletes.

. Research prospective users of the site

. Record data into spreadsheet

Fox Road Elementary School, Raleigh, NC

2007 - 2008

Creekside Elementary School, Raleigh, NC

2005 - 2007

Kindergarten Teacher

Develop, design and teach multi subject curriculum to kindergarten students

in accordance with the North Carolina Standard Course of Study.

. Plan, organize, and implement daily educational lessons

. Monitor each student individually, assessing any areas that need

additional support to ensure future academic success.

. Present curriculum, goals and objectives to parents ensuring their

support and participation in their child's educational experience.

. Collaborate with colleagues on emerging issues and trends in

education.

Bank of America, Tampa, FL

1998-2002

Customer Service Attendant

Provide excellent customer service: greeting, research inquiries, check

orders, wire transfers, notary, safe deposit boxes, and answer phones

Senior Teller

Provide excellent customer service: process deposits, withdrawals, bond

redemptions, payments

Education and Professional Development

Bachelor of Arts, Pre-K/Primary Education

University of West Florida

AA Degree in Liberal Arts

Hillsborough Community College

Ironman Triathlete - Three time competitor

Ultra Marathon Runner

Technology Skills

Proficient in Microsoft Office, some PowerPoint and Excel

Organizations

A.E. Finley YMCA Triathlon Group, A.E. Finley YMCA Running Group,

North Carolina RoadRunners Club

Volunteer Experiences

Weed and Seed Program (Pensacola, FL), Habitat for Humanity,

A.E. Finley YMCA Youth Triathlon, Ramblin' Rose Triathlon

Joy Prom

In process of organizing Couch to 5K Program for A.E. Finley YMCA

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