Sales Representative Customer Service
Resume:
P.O. Box **** Phone 671-***-****
Agat, Guam *****
siatan.julie@gmail
.com
Julie Aida Y. Siatan
Work experience Bank of Hawaii
September 02 2008- Present
Ph: 671-***-****
Supervisor: Ryan Bamba
Money Processing Center Teller
Money Processing Teller
Process incoming money bags brought via Armored
truck.
Verify transferred change fund from change fund
room and release to G4S.
Custody ATM Specialist in replenishing ATMs within
the branch.
Generate end of day reports such as CTRS and
customer deposits transactions, balance incoming
bags against processed bags from processing
tellers, and verify or obtain activity log for the
day has been completed.
Foreign Teller
Process and verify foreign currency coming in from
companies via armored truck.
Prepare any foreign currency as needed from front
line tellers as requested from customers.
Determine whether or not a profit or loss has been
made from outgoing foreign currency.
Prepare end of day foreign currency report as
needed to balance all transaction.
When directed prepare important documents and
verify all foreign currency to be shipped out due
to another bank purchasing all our foreign.
UW Teller
Received money trays from processing tellers and
verifies money taken in.
Counts and verifies atm cassettes coming back from
replenishment.
Counts and verifies excess money being shipped to
the main branch from the smaller branches.
Bundles money by denomination and prepares the
money for shipping to another branch.
Change Fund Teller
Prepares out going change fund as per customer
requests.
Balances and verifies the vault at the end of the
day.
Prepares any needed currency as requested by the
other branches.
AltruSERV Insurance February 09, 2007 -
September 01, 2008
P.O. Box 693 Hagatna, Guam 96932
Supervisor: Ken Lizama
Ph: 671-***-**** Fax: 671-***-****
Administrative Assistant/Customer Service
Representative
Meet and greet customers. Explain to them the
products and service line we can provide them.
Prepare customer quotes on their house, car or life
insurances.
Notify clients about their renewals and what
documents are needed upon renewal.
Provide clerical assistance (i.e. filing, faxing,
photocopying, binding, filing); create memos,
letter, forms, and documents.
Prepare and submit monthly production reports to
our insurance agency.
Follow up with prospective clients who are with
other insurance agencies wanting to move their
account to our agency.
Iconnect Choicephone October 16, 2006 -
February 08, 2007
Tumon, Guam
Supervisor: Jean Li
Ph: 671-***-****
Sales Representative
Assist customers with complaints or inquires they
may have about their cell phone or service.
Assist customers wanting to purchase or start a
phone account with Iconnect.
Take inventory on cell phones on display, cell
phones for customer purchase, accessories, and
phone cards.
Inform the main office of supplies and inventory
needed to replenish the kiosk's stock.
Balance cash register at the end of shift.
Assist other departments as needed due to short
staff.
City Hill dba JP Superstore June 4,
2005 - October 31, 2006
Tumon, Guam
Supervisor: Josephine Acfalle
Ph: 671-***-****
Sales Representative
Assisted customers with purchases, inquiries.
Check inventory during certain inventory days.
Speak limited Japanese to assist Japanese tourists.
Stock merchandise on the shelves.
Balance cash register at end of shift.
Education 2000-2005 University of Guam Mangilao, Guam
Majoring in History - Took courses required towards
satisfying General Education requirements for a
Bachelor's Degree in History.
References 1. Grace N. Claros Santa Rita
671-***-**** Teacher
2. Edeliza Malaga Santa Rita
671-***-**** Teacher
3. Andrew Solidum Agat
671-***-**** Teacher
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