Customer Service Medical Billing

LOU ELLA STANSBERRY______________________________

***** *. ******* ****** *Chicago, Ill. 60628 * 773-***-**** *

*************@***.***

PROFESSIONAL

Access Community Health Services Network Blue

Island, Illinois

Medical Billing

01/2011 - 07/2011

< Charge Entry - Data Entry

< Patient Registration

< Verifying Insurance

< Entering ICD-9 and CPT codes into the MediTech system from

Encounter Forms for patients office visit.

Northwestern Medical Faculty Foundation Chicago, Illinois

Revenue Cycle Specialist

02/2002 to 04/2008

< Posted details of business transactions into the IDX system.

< Maintained high standards of excellence.

< Responsible for account receivables

< Posted payments for Medicare, Medicaid, Blue Cross and Commercial

accounts.

< Applied adjustments and rejection codes and identifying accounts

for refund processing.

< Resolved past due and delinquent accounts.

NCO Financial Health Services Richton Park,

Illinois

Insurance Follow-Up Biller 06/2001 to

01/2002

< Follow up and collections on patients accounts for Managed Care,

Commercial Insurance Companies, Medicare and Medicaid.

< High volume of phone calls with patients and Insurance Companies.

< Resolved past due and delinquent accounts.

Advocate Health Centers

Burbank, Illinois

Patient Service Specialist

01/2000 to 06/2001

< Front desk.

< Ensure effective, quality customer service and practice management

support by performing a variety of general duties including

registration, verifying insurance, scheduling doctor's appointment,

billing, medical terminology and medical records.

< Check patients in and out.

< Entered ICD-9 and CPT codes from Encounter Forms for patients office

visit.

< Receiving co-payments.

< Daily balancing.

< Trained new and existing employees on IDX system.

LICENSE:

Pharmacy Technician

EDUCATION:

Ada S. McKinley

Chicago, Illinois

Personal Care Nurse Aide

11/2010

Advanced Technical Vocation School

Oak Forest, Illinois

Medical Billing Coding and Terminology

04/2000

Kennedy- King College

Chicago, Illinois

AA. Degree (Business)

Contact this candidate