Customer Service Sales

Brooke A. Munyer

**** *** ***. **********, ** ***18

916-***-**** • ******.******@*****.***

WORK EXPERIENCE

President – Sienna Beauty, Sacramento, CA (01/2011 – present)

• Started an Ecommerce company.

• Manufactures and sells natural skincare and body lotions.

• Created and maintains website: www.siennabeauty.com

• Designed marketing materials, press release, SEO, and various internet marketing

campaigns.

• Attends tradeshows and presently has one commercial retailer selling products.

Executive Assistant to Vice President & Program Director – ABCOW & Act-One Employment Agencies,

Various Locations (05/2007-01/2011)

• Coordinated and assisted in planning meetings/events for visiting executives and politicians.

• Scheduled meetings and maintained calendars in Microsoft Outlook.

• Collected daily, industry related media and distributed to the Business Development team.

• Created and assisted the department graphic designers on various PowerPoint

presentations.

• Coordinated both domestic and international travel including arrangement of Visas and

Passports for a team that traveled frequently.

• Ordered office supplies and handled the shipping of UPS/Fedex letters and packages.

• Handled expense reports, check requests, and monitored the department budget.

• Took minutes at weekly staff meetings.

• Maintained an excel sheet with a list of tasks for each member of the department.

• Updated a Microsoft Access contacts database.

• Kept track of all new business opportunities.

• Organized and simplified a disheveled department filing system.

• Took dictation, then edited and distributed to respective parties.

OTHER EXPERIENCE

Brand Ambassador - USM&P, San Diego, CA (10/2006-12/2008)

• Worked as a team to increase product awareness by 10% annually through the development

and implementation of event marketing and promotions.

Photojournalist - Napkinnights, San Diego, CA (07/2005-10/2006)

• Attended local venues, took pictures and submitted articles detailing the experience through

FTP. Pictures and articles were then published on Napkinnights, an events website.

Sales and Support Associate - Bebe, Sacramento, CA (05/2002-06/2005)

• Customer service, sales and merchandising for women’s clothing retailer.

EDUCATION

B.A. in Communications 3.5 GPA May 2007

San Diego State University, San Diego, CA

Scholarship recipient for academic merit.

SKILLS

• Proven skills in Microsoft Office Suite (Word, Outlook, Access, Excel, Project, and

PowerPoint ) & Adobe CS5 (Dreamweaver, Photoshop, Illustrator, Fireworks, InDesign,

Acrobat, Flash).

• Types 70 wpm with complete accuracy.

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