Quality Assurance High School

Joanne M. McDonough

Sarasota, Florida *****

941-***-**** -

Mobile

941-***-**** - Home

QA Inspection, Audit

Performance-driven and IPC Certified QA/QC Inspector whose foremost talents

involve IPC Specification Inspection, First Article (AS9102) Inspections or

Reviews related to components, machined parts, cables/harnesses, assemblies

and final products. Further significant abilities include Level II and III

Procedure writing and or updating, Generating Audit Checklists,

Process/Product Auditing and Corrective/ Preventive Action investigation

providing confidence in a closed-loop process.

Excellent Management or Supervisory references upon request.

EXPERIENCE:

July 2009 to Present

Source Inspector / Auditor

Vendor Control Services (for Raytheon and Telephonics)

SW Florida Manufacturing Facilities

Perform the following at vendor locations as requested by Aerospace/Defense

Organizations:

. Inspect electro AND mechanical products as required per IPC-J-STD-001;

IPC-A-600, -610 and -620 ; AS 9100; ANSI; MIL-Spec and any other

Customer Specific requirements

. Execute inspection of machined parts using a variety of measurement

tools (calipers, CMM, Micrometers and various hand held gages)

. Perform "fit" Geometric Tolerance Studies when necessary

. Verify compliance with ISO 9001, ESD, Special procurement document

requirements

. Complete First Article, Process and Product audits and reports

. Test Witness

. Develop, maintain and communicate metrics surrounding inspection

results (Raytheon)

January 2008 - February 2009

QUALITY REPRESENTATIVE

Phonon Corporation

Simsbury, CT 06070

. Oversee Receiving Inspection

. Provide on- site Quality Specification guidance, under special

circumstances to

Vendors, relaying results only to key executives

. Perform all First Article Inspections

. Provide assistance to Customer Source Inspectors

. Successfully prioritize and schedule all Inspection work to meet

delivery deadlines

. Create level II and III Incoming, In-Process and Final Inspection

Procedures

. Write all audit questionnaires

. Assign Corrective/Preventive Actions, validate effectiveness,

. Assist in development of vendor qualification processes and criteria,

project and product internal audit systems

May 2005 - January 2008

United Technologies

Sr. Assistant - (EH&S Auditor) Thermal Management

United Technologies Research Center

East Hartford, Connecticut 06108

. Solely provide standard administrative support to business groups

comprised of Scientists, Engineers, Technicians and each unit's

individual Manager, using judgment and initiative under appropriate

circumstances

. Perform ACE-6S, Ergonomic and Behavioral Audits, providing metric

results and executing follow-up activities where required

. Develop and maintain ACE Bulletin Boards

. Lead yearly employee Environmental, Health and Safety Training

. Develop and Lead New Employee "How To" Training surrounding EH&S, SAP

Project Software program, Time Entry, Text and Paper searches, and

general use of company website

. Track and expedite signatures for Capital Requests

April 2001 - May 2005 (Kelly Services at UTC in East Hartford and

Hartford, CT) - Contracting for EH&S Department at Pratt & Whitney as an

MSDS Administrator and at UTC Corporate in Hartford as Sr. Assistant to the

VP of Tax, Tobin Treichel. Contracting job ended and was recommended by

Pratt & Whitney's EH&S Director to UTRC, where I continued to work as a

direct employee.

Nov 1994 - Mar 2001

Quality Systems Analyst/QA Supervisor/Inspector

ADC Telecommunications

Meriden, Connecticut 06040

Quality Systems Analyst (1998 - 2001)

. Repair and revamp failing Internal ISO Audit System

. Create internal Process and Project Audit program

. Provide First-Line Leadership to all Auditors

. Create, schedule and oversee all Audits, solely performing all

Management Review and Development Engineering Process audits

. Assign actions as a result of findings

. Provide follow-up, ensuring closed-loop action taken

. Compile data, create metrics system and communicate results

to key executives

. Execute vendor audits; Assign and Assess Corrective/Preventive

Actions

. SAP Power User and local SAP employee trainer

. Provide new-hire training, introducing employees to ADC Quality

philosophy, ADC

MSDS system and ESD rules

QA Supervisor (1996-1998)

. QA Inspector, promoted to Team Leader, ultimately QA Supervisor

within 2 years

. Continue to provide hands-on Inspection and Audit as needed

. Provide Supervision for a team of 14 Quality Inspection employees; 1

/material Handler, QA Clerk, 1 Calibration Technician and 1 MRB

Coordinator

. Regenerate MRB processes and renovate MRB area for expeditious

disposal or repair of "on-hold" / damaged materials.

. Effectively schedule MRB disposition meetings under strict time

constraints

. Schedule inspections, Audits, and Source Inspectors

. Write and deliver yearly employee evaluations

. Interview Quality Inspection, QA Clerical, MRB and Calibration

applicants

QA Inspector (1994 - 1996)

. Provide inspection in Receiving, In-Process and Final inspection using

a variety of tools and measurement equipment

. Perform internal ISO, Process and Product Audits

TRAINING & MEMBERSHIPS:

. Numerous training sessions and seminars provided by UTC, e.g. ACE; 6-

S; Ethics; COMSEC/ITAR; Environmental Health & Safety; Security; Ergo

Auditor

. ISO 9000:2000 Lead Auditor Certification (British Standards Institute

2001)

. ASQ member

. Supervisory Skills seminars

. IPC-A-610 Certification -current

AWARDS / Special Mention:

. 2007 UTC Great Job Award - Environmental, Health and Safety (EHS);

completing audits to plan

. 2007 UTRC Umbrella Award - EH&S award

. 2006 UTC Extra Effort Award - Successfully supporting a department of

175 employees with one other Assistant for > one year until two more

Assistants could be hired

. 1995-2001 Various monetary and stock awards received at ADC

Telecommunications for new process implementation; meeting delivery

deadlines, and undertaking additional responsibility w/o increase in

salary, etc.

EDUCATION:

. Quinnipiac University - Hamden, Connecticut

2 years of 4 completed on-site in an organizational leadership

business program with Quality Assurance emphasis

Recently moved to SW Florida - Intent on finishing education

ASAP

. Andrew Warde High School - Fairfield, Connecticut

High School Diploma (college pre-requisite course of study)

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