Administrative Assistant Manager

Susan J. Rogers

* ** ****** ****** #***

S an Francisco, CA 94105

* ** - *** - ****

S ***********@*****.***

P rofile

A dministrative support professional, offering versatile office management skills

a nd proficiency in Microsoft and Macintosh office programs. S t rong planning

a nd problem solving skills. Flexible, works independently, highly team

m otivated. Strengths in multitasking priorities, understanding deadlines without

c ompromising quality.

E xperience

2 006 - 2009 N orcal Urology Medical Group O akland, CA

S upervisor - Executive Administrative Assistant

S upervised s even physicians, back o ffice staff in three locations

C oordinated S urgery Scheduling for three physicians

M anaged 4 executive calendars with heavy scheduling responsibilities

T rained two new physicians on office protocols and procedures

T rained new employees/sta ff on various computer programs

S uccessfully established new O ffice Policy & Procedure Guidelines

R eorganized insurance authorization proc ess to achieve positive results

R edesigned office flow to better serve our physicians, patients and staff

M eeting minutes and transcription

2 005 - 2006 K LKingsley Executive Health S earch W alnut Creek, CA

E xecutive Administrative Assistant /Temporary Contract Position

A dministrator to 4 executives

S cheduling travel arrangements

M onitoring 4 executive calendars

I mple mented new office filing system

P roofreading r esumes and CV’s

M eeting minutes and transcription

2 003 - 2005 D iablo Funding S an Ramon, CA

E xecutive Administrative Assistant

A dministrator to President, Vice President, six L oan Officers

C ompiling Statistical Information for weekly/monthly reports

M anaged customer data base

H eavy calendar scheduling

A nswered phones and greeting clients

M eeting minutes transcript ion

2 000 - 2003 F . Anderson Rowe, M.D. S an Ramon, CA

O ffice Manager

H andled all physicians personal schedule and correspondence

C oordinated all surgery scheduling

I nsurance authorizations and denial process

E ducation

M A, PHCS – M aric College of Medical Careers S an Diego, CA

L a Quinta H.S. – H igh School Diploma W estminster, C A

R eferences

A vailable Upon Request

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