High School Manager
Resume:
LaKeela S. Caraway
Houston, TX *7053
*************@*****.***
Objectives: To obtain a challenging position with growth potential that will utilize my skills and
education.
Education:
Prairie View A&M University, Prairie View, TX
Masters of Art, Counseling
Prairie View A&M University, Prairie View, TX
Bachelor of Science, Health Care Administration
Willowridge High School, Houston, TX
High School Diploma
Skills: Ability to communicate effectively, both orally and in writing, using computer and word.
Ability to adhere to the ethics of the Child Life Council, medical and psychotherapeutic practice, assume
responsibility for own professional behavior, and the ability to work effectively with children and families of
all ages, races, cultures and belief systems.
Accomplishments: Employee of the Month,, Masters of Art Degree, Bachelor of Science Degree,
Deans List, Nursing Club, PALS, CAB, and Outstanding Volunteer Award.
Experience:
Sept 2009- DePelchin Children’s Center
Present Youth Worker I
Perform client intake screenings and conduct assessments to determine needs for a variety of services which
may needed. Provide crisis intervention as needed. Coordinate, prepare and maintain required
documentation in a timely and thorough manner via an automated information system. Develop relationships
with representatives in other agencies to support participants in attaining services needed. Adhere to all
participant confidentiality requirements and standards. Perform other duties as assigned by the Program
Manager.
Nov 2008- United Health Care
March 2011 Customer Care Professional
Provide initial telephonic contact and system data entry for members seeking MH/SA services and assist
UBH providers who are requesting services on behalf of members. Collect and enter into the UBH
management information system client demographic and benefits plan information. Utilizes criteria for
authorizing appropriate clinical services. Triage calls from incoming clinical lines to assure appropriate
services/information are delivered to members and providers in a professional and timely manner. Issue
referrals and start routine authorization.
July 2008- Professional Alternatives
Nov. 2008 Billing Specialist Houston, TX
Responsible for maintaining the billing functions for assigned routes.
Maintaining customer information and pricing schedules. Itemize articles and charges for each
customer. Performs billing change requests, confirms and enters route settlement, prints and
separate all billing related materials
Feb 2008 - Houston Independent School District
June 2008 Associate Teacher Houston, TX
Filling in for teachers in their absence. Following lesson plans as scheduled and maintaining a
fun learning environment. Enforcing the teachers' expectations and procedures that are currently
in force.
Dec 2006 - Litton Loan Servicing, LP
Feb 2008 Insurance Specialist I – Cash processor Houston, Tx
Answering multiple phone lines. Giving clients insurance information on their accounts.
Refunding premium disbursement checks. Assist claim representatives in processing claim
Checks. Logging claim checks into excel spreadsheet verifying that information on the check
Coincides with the homeowners’ information. Running a daily query to balance refunds posted.
April 2006 - Bayer Construction
Dec 2006 Accounts Payable/Receivable Manhattan, Ks
Enter Data from source document into computer, compile, sort, and verify accuracy of data to be
entered. Receives money from customers, prepare, receipts and deposits money in bank. Prepare
statements and invoices to be sent to customers itemizing amounts customers owe. Comply
employees’ time and production records with a calculator and computer.
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