High School Insurance

SUZANNE STARR

*** ***** **** ***. *******, NY ***16

Phone: 716-***-**** . E-mail: *************@*****.***

Qualifications: A candidate with the ability to analyze challenges and come

up with creative solutions; possessing strong verbal, written, and

listening skills; represents the company in a professional, positive

manner. A quality-focused employee, who understands the importance of

steady workflow; always willing to go 'above and beyond' for customers or

team members.

PROFESSIONAL P&A Group

EXPERIENCE Buffalo, NY

Administrator Level III, Group Insurance

Sept 2008- August 2009

. Managed 403(b) Retirement Plans, Group Health

Insurance, Life, LTD, and AD&A.

. Administered all specialty/ high maintenance cases.

. Key liaison for national brokerage firms and large

clients.

. Worked with appropriate process owners to ensure

customer needs are met or exceeded.

. Implemented dental plan for one of the largest labor

unions in NYS.

Administrator Level 1, Flex Department

March 2007- Sept 2008

. Implemented new FSA plans for groups ranging in size

from 9 - 16,200 employees.

. Coordinated and administered HRA Gap Plans.

. Handled traditional and online enrollments,

terminations, Flex Debit Card transactions, billing,

audits, balancing of participant and employer

accounts, and plan testing.

. Managed plans from conception, delegated to

dedicated Administrators, and provided ongoing

administration on others.

Main St Bistro

Buffalo, NY

Owner

Nov 2004- March 2007

. Managed all day-to-day operations of the business, a

small caf with 6 - 8 employees.

. Handled all business licensing, tax filing,

accounting, and payroll functions.

. Recruited, trained, scheduled, and managed staff,

conducting regular employee meetings to ensure all

employees performed to standards.

. Ordered product, handled all vendor contact, managed

stock and inventory.

. Managed and/or performed cooking and cleaning duties

as needed

Springville GI High School

Springville, NY

Regents Diploma

Graduated 2000

Erie Community College

Orchard Park, NY

Associates Degree- History

SUNY UB

Buffalo, NY

Currently Enrolled -History

Proficient in all Microsoft Office programs, with

advanced proficiency in Excel.

Contact this candidate