Customer Service Sales Representative

Attn: To whom it may concern:

My name is Ronald Wright II and I am inquiring a position with your prestigious company. In

**** * ******** ** *.A. in Mass Communications with a minor in Political Science/Sociology and

Theater Drama from St. Augustine’s College. The last few years I have polished my sales and customer

service entry-level skills and in order for me to fulfill my greatest potential I learn from the best in the

field. I understand working with the company is a privilege, and not a right, so it is important I explain

what I can do for the company.

Towards the business and the clients I am a dedicated, help-ful, dependable, detail-oriented, energetic,

hardworking individual. I believe strongly in team work, leadership and going beyond the call of duty to

get a task accomplished. For many years I have worked in quality driven environments involving multi-

tasking and meeting deadlines in which I have showcased innovation, tact, poise and confidence. To any

team I am an asset, an improvement and mediator.

I am a great communicator, listener, and trouble shooter. Throughout my life I have come across

hardships but I learned adversity builds character and anything I put my mind to I can accomplish. many

of my friends and family ask me for advice because I am honest, unbiased, optimistic and progressive.

Displaying integrity, professionalism and resourcefulness has made me a role model for my community

and many organizations.

I am a hard-worker who finishes all tasks before moving on to another. I am an excellent proof-reader,

researcher and I believe in responsibility and accountability. As a professional of your organization I will

put my best foot forward and apply all of my qualities towards making the company and myself

productive.

Enclosed is a resume for your convenience and I am eager to discuss employment opportunities with your

company.

Sincerely,

Ronald Wright

Ronald Wright II

2011 Wolf Tech Lane #104 Raleigh N.C 27603

E Mail *******@*******.***

Phone 646-***-****

Objective To obtain a position utilizing my bachelor and

associate degrees and 5 year call center

work experience to the benefit of the company.

Education Saint Augustine's College 1999 Raleigh N.C

Graduation Date 2005

Major Broadcast Communication

Minor Political Science and Theater/Drama

Internship Radio One Broadcasting

Courses: Microsoft computer applications, power point,

excel and word document,, Spanish 1&2, Ethics, Philosophy,

Sociology, Introduction to Political Science, Photography,

Audio and Visual management, Media Law, Public Relations,

News/Feature Writing, Marketing, Music Appreciation,

Accounting, Public Administration, Business administration, Race relations and Theology.

Employment

Present January 2008

ACS Affiliated Computer Services Aetna Insurance

Customer Service Representative

Assisted members with creating log in names and passwords,

Researching doctors in their area, accessing flexible

spending account information and accessing claims and

benefits. Edited log in names and password accounts.

Documented registration and applications for insurance

policies. Assisted with pharmacy home delivery and refilling prescriptions.

December 2006 July 2007

Home Buyers Network Raleigh N.C

Sales Representative

Instructed clients on how to fix their credit scores by 50

to 100 points, connected clients to a real estate agent

from their area specializing in foreclosed as well as

regular homes, connected clients to a loan consultant

financing their home at little to no money down.

Cold calling and commission based.

Handled client’s social security and credit card

information. Delivered credit reports and Tracked down collection offices

January 2005 May 2005

Internship with Radio One Broadcasting

D.J and Radio Personality Assistant

Running errands, filing music, entertaining featured

artists, writing articles on featured

artists and night clubs, writing reports on prizes given.

January 2004 November 2006

Integral Resources Raleigh N.C

Professional Fundraiser/ Telemarketer

Raised funds for the Special Olympics of Maryland, Maine

and North Carolina. Cold called raised funds for 2004

presidential candidates and organizations. Created scripts and pitch.

September 2002 May 2003

Saint Augustine's College Raleigh N.C

Resident Assistant

Maintained the safety and managed the dormitory unit.

Arranged daily meetings and reports of the

residential activities. Supervised main floor and student units.

2002 2002

National Youth Sports participant Raleigh N.C

Mentor

Training provided in sports activities and anger/energy

management, Responsible for transporting children to

events, Instructed physical and mental fitness courses and assignments.

Professional Memberships

NAACP (National Association Advancement for Colored People)

S.I.F.E Students In Free Enterprise, The Resident Assistant,

The Campus Activity Board, The Editor of School

Newspaper radio and television show, organizer for the Modeling Troupe Nubiance.

References

Leotis Belk Department Head Of Foreign Languages Raleigh N.C 919-***-****

Lawrence Finch Supervisor Of Integral Resources Raleigh N.C 919-***-**** ext.0

Dan Nichols Quality Analyst of Aetna Insurance Raleigh N.C 919-***-****

Contact this candidate