Quality Control Accounts Payable

VINH D. TRAN

Bachelor of Science in Accounting

**** ***** ****

Plano, Texas 75025

(Home)972-***-**** (Cell)972-***-****

*********@*******.***

PROFESSIONAL SUMMARY

A results-oriented customer, focused document specialist in the mortgage

industry. Recognized as a dependable, team player that sets and provides

high standards. Major strengths include trilingual in: English, Chinese,

Vietnamese and excellent problem solving skills.

TECHICAL SKILLS

* Peachtree 7.0 * Windows 95-07 * MS Access

* Mastermind * MS Excel * PowerPoint

* MS Outlook * MS Word * Database

Management

PROFESSIONAL EXPERIENCE

ADT Security Services, Inc. Irving TX

Processor.I.Contract Services.Order Entry

2010 - 2011

. Shell creation and contracts are entered using the various systems

including ADMIN, web, Cardiff,

Informix and mastermind systems.

. Pull credit score via Equifax web site, set up recurring/auto payment

plan input correct bank and credit

card information for payment and selected withdrawal date.

. Summarize shell creation and contracts information for due diligence.

Information on the agreement

compared.

. Summarize emergency information schedules and alarm service agreements

enter the contract

information terms cancellation policy, alarm contract numbers, (call

list) verify address with USPS

web site.

. Handle all incoming contracts from the branch and Jacksonville manually

that are not able to feed

through Document Manager/Cardiff.

. Email/Fax back to dealer/SSO incomplete contracts.

. Other duties as required.

Broadview Security, Inc. Irving TX

Sr Quality Control Processor 2007 -

2010

. Make sure that billing in MasterMind coincides with work order and

Protective Service Agreement

and make adjustments as required.

. Verify contracts have been started with correct contract term, frequency,

rate and discount if

applicable and make adjustments as required.

. Initiate enrollment in automatic payment program (EasyPay) for our

US/Canadian customers who

have met legal requirements for enrollment.

. Audit EIS using EIS Audit Web-Based Tool, make adjustments as required,

and provide feedback to

field for training and counseling.

. Ensure corrections are made in a timely manner to ensure customer

receives a correct 1st statement.

. Document errors found during quality control process (audit) and provide,

feedback to field for

training and counseling

. Contact branches and/or customers to request information needed to reach

resolution.

. Prepping paperwork to be scanned: Form 42 - Payment Form, Installation

Work order, PSA, EIS,

Other.

. Rotated and taped the checks, barcodes should be put on straight and

right side up.

. Responsible for the imaging of all documents pertaining to installations,

service, and any other

correspondence associated with a customer's account.

. Sorting and transferring files, verification of imaging by using the

customer number, street number,

and name.

. Preparing the batches for off-site storage once the documents are imaged.

Clayton Holdings, Inc. Dallas TX

Final Document Processor 2006 -

2007

. Identify, logged and entered audit data on 400-900 original title

policies, mortgages and assignments

per day.

. Prepped documents by removing staples and included lead sheet and stacked

documents for imaging.

. Prepared credit servicing files prior to scanning.

. Preparing the batches for off-site storage once the documents are imaged.

. Scanned 25 -30 thousand pages per day.

Mortgage Resource Network, Inc. Dallas, TX

Document Recovery Specialist 2000 - 2006

. Logged receipt and performed audit on mortgage real estate document

including Hud 1, survey,

notes, mortgage, appraisal, and title commitment.

. Shipped out files and maintained copies of transmittal with tracking

number.

. Filed and retrieved mortgage loan files records.

. Scanned, checked and keyed inventory of mortgage loans into file

tracking database.

. Logged mail for imaging and invoicing for Appraisals in Doc Dup Table.

. Updated various excel spreadsheets as needed.

. Reviewed Deeds of Trust, Title Policies, Assignments, and all final

documents.

. Responsible for retrieving missing documents in order to complete the

file to shipped to the

custodian.

. Made corrections to final documents to meet investor needs.

. Consistently met and exceeded strenuous production quotas.

. Assisted in Accounts Payable department by entering invoices and

reconciling bank statements.

. Entered general journals into accounting database, reconciled bank

statement, and reviewed all

monthly account analysis for accuracy.

. Managed entire accounts payable functions: processing invoices, check

run, expense reports,

manual check request daily, and voiding checks upon proper review and

approval

The Adair Advisory Group, Inc. Dallas, TX

Inventory Control Specialist 1996 -

2000

. Run daily inventory jobs/entry of daily transaction, checked in trailing

Docs.

. Logged receipt of mortgage and title, and input recording information in

system.

. Matched note to collateral files in the alphabetical order.

. Scanned, checked and keyed inventory of mortgage loans into file tracking

database.

. Worked special projects including auditing for principle loan amounts on

the note or the Hud 1 legal

document.

EDUCATION

BS, University of Texas at Dallas, Richardson, TX

SPECIAL SKILLS

Fluent in three languages

. English . Vietnamese . Chinese (Mandarin, Cantonese)

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