Manager Project

Alvi Nisay

Vista, CA *****, 760-***-****, *********@*****.***

Objective

Experienced Retail Operations Manager

Profile

Results-driven management professional with a demonstrated history

of generating retail sales through effective merchandising and

pricing strategies. Exceptional leader experienced in developing

productive and focused teams through implementation of training

programs and team-building exercises. Proven project manager

accustomed to accepting new and challenging assignments while

meeting aggressive deadlines. Talent for quickly mastering new

skills and information. Energetic self-starter, able to work

independently or in a team environment.

Experience

april 2009 to Present Old Navy Vista, CA

Operations Manager

Responsible for execution of company-defined best practices for

markdowns, signing, marketing, and facilities management, driving

efficiency and productivity. Hire and provide functional training

and feedback to store associates. Ensure compliance with loss

prevention and risk management strategies throughout store. Conduct

register audits and monitor the store fund to ensure daily business

needs are met.

Key Contributions:

Led district in store compliance by conducting preliminary

assessments and raising store compliance from 63% to 98% in audits

conducted by District Loss Prevention Specialist

Managed all clearance and pricing procedures to increasing sales

which helped contributed to a +10.5% increase over previous year's

sales along with a 14.5% increase over company budgeted sales.

August 2007 to march Old Navy Escondido, CA

2009

Logistics Supervisor

Drive results and enhance customer experience through seamless

execution of company policies and procedures. Responsible for

flawless merchandise placement and pricing, as well as overall

organization and maintenance of store environment. Train and

supervise logistics team, ensuring both maximized productivity and

employee satisfaction.

Key Contributions:

Developed and implemented new district procedures for tracking

employee performance via electronic reporting, helping to increase

district performance by 12%

Hand-picked to oversee product placement for new stores, ensuring

effectiveness of merchandising for grand opening events

January 2003 to August Old Navy Vista, CA

2007

Front End Supervisor/Shipment Supervisor

Assist Sales Manager in management of day-to-day retail operations

on sales floor and at cash wrap. Train associates on customer

service expectations and conduct daily sales rallies to communicate

individual and team goals. Monitor all register and cashier

functions in compliance with company standards to minimize loss and

increase customer satisfaction. As Shipment Supervisor, supervise

delivery and placement of new merchandise in a timely and efficient

manner.

Key Contributions:

Identified and coordinated store volunteer opportunities,

increasing employee participation in volunteer program by 10% in

2007

Selected by District Manager to oversee training of new Front End

Supervisors throughout the district

As Shipment Supervisor, increased team efficiency by 19% in 2003.

Education

June 2008 California State San Marcos, CA

University San Marcos

Bachelor of Arts Literature and Writing Studies

Technical Skills

Proficient in: Microsoft Office suite, Adobe Photoshop

Experienced in: Acrobat Professional, HTML

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