Customer Service Representative

K R I S T E N C A N N AT E L L A

***** ******** *****

Houston TX 77059

281-***-****

*.**********@*****.***

***************@****.***

EDUCATION

[ 2010 2011 ] [ University of Houston Clear Lake ] [ Houston, TX ]

MS [ Master of Biotechnology, cellular/molecular specialization]

Anticipated Graduation August 2011

[ 2008 2010 ] [ University of Houston Clear Lake ] [ Houston, TX ]

BS [ Bachelor of Science, cellular/molecular specialization]

[ 2001 2008 ] [ Lee College ] [ Baytown, TX ]

AS [ Associates of Science, Natural Science ]

WORK OF EXPERIENCE

[ 2010 Current ] [ University of Houston Clear Lake ] [ Houston, TX ]

[ Genetics laboratory instructor ]

[ Educate in general lab techniques. Administer and supervise laboratory

experiments based upon genetics and molecular biology. ]

[ 2001 2006 ] [ HEB Grocer ] [ Houston, TX ]

[ Customer Service Representative, Administrative Specialist]

[ Supervised 40+ employees, maintained employee records and standard

operations as required by facility. ]

TRAINING

[ 2009 Current ] [ University of Houston Clear Lake ] [ Houston, TX ]

[ Larry Rohde, PI]

[ Cattle Tick Genome Project, Sequenced part of the cattle tick genome

using a Splinkerette system, and analyzed data using bioinformatic

databases. ]

S PECIAL SKILLS AND CERTIFICATES

[ Certificate in Biotechnology, received from University of Houston Clear

Lake, May 2010. ]

21 Credit Hours in specific labs, including tissue culture, molecular

biology, gene expression, lab for biotechnology, physiology lab, and

independent studies

[ Working knowledge of Windows, MS Word, PowerPoint, Excel. ]

[My laboratory background includes work done with DNA/RNA extraction

and isolation, polymerase chain reaction, DNA sequencing and analysis,

Southern/Western Blots, genetics, statistics, transformations, bioinformatic

database knowledge, chromosomal studies, tissue culture, ELISA testing,

statistical analysis, organic and biochemistry lab work, grant proposal writing

and knowledge of molecular/cellular biology laboratory equipment. ]

EXTRACURRICULAR ACTIVITIES AND VOLUNTEER WORK

[ Pre Health Association Biotechnology Representative, Greater Clear Lake

Families Exploring Down syndrome Organization member, Houston Autism

Organization member ]

REFERENCES

[ Personal ] Keith Walker 5 years 985-***-****

[ Personal ] Monique LeJeune 20 years 713-***-****

[ Work ] Robert West 2 years 281-***-****

[ Work ] Larry Rohde 4 years 713-***-****

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