Project Manager Service

Alison J. Knipe

Ph. 760-***-****

Cell 619-***-****

E-mail **********@*****.***

SUMMARY

I am an experienced accountant specializing in forensic account analysis

and

reconciliation. I worked for a multinational Fortune 500 company for

almost 20 years performing best in a challenging, fast-paced environment

utilizing my investigative and problem solving skills.

. Successfully analyzed and booked multi-million dollar entries

. Trained staff on software implementation

. Consistently met target deadlines

. Performed Sarbanes-Oxley testing of asset and liability accounts

. Continual upward advancement throughout career

WORK EXPERIENCE

Trane, Inc. - Manufacturer, distributor and servicer of

HVAC line of Ingersoll Rand, a global manufacturing corporation.

1989-2009

Parts Store Manager, Escondido

4/08-12/09

Managed parts store, including monitoring of sales and customer trends,

financial reporting responsibility to corporate, supervising and

mentoring of

staff, outside and counter sales, marketing, shipping and customer

service.

. Implemented inventory software for parts identification

. Trained staff on new software and reporting responsibilities

. Attained optimums in accuracy of measuring and timely reporting of

inventory cycle counts, resulting in waiver of yearly physical

inventory requirement

. Designed and maintained customer database with hundreds of customers

. Integrated several acquired entities inventory management systems,

successfully able to identify, match, and substitute inventory items

Assistant Controller for Southern California (including San Diego and

L.A.) 2/03 - 3/08

Performed diverse duties involving critical, time-sensitive and

highly

confidential data. Worked with minimal supervision on all daily

and monthly

duties as well as issues requiring in-depth analysis.

. Analyzed and completed monthly balance sheet reconciliations for

all asset and liability accounts for division with over $137

million in revenues

. Calculated month end journal entries, including both standard and

correcting entries, to General Ledger

. Successfully reduced combined Service and Equipment WIP by $537

thousand over a four year period during which revenue for all

departments increased by $435 thousand

. Researched and reconciled two years' backlog of General Ledger

entries, ensuring accounts could withstand audit scrutiny

. Investigated Sarbanes-Oxley compliance, tested and reported results

to corporate office on a quarterly basis

. Reconciled and coded procurement card transactions in Concur system

for office employees

. Performed payroll functions for 40+ employees

. Carried out extensive A/R and A/P troubleshooting duties

Service Project Manager

3/02 - 1/03

Supervised service dispatch and administrative staff in all facets

of job performance.

. Analyzed and monitored quoted jobs, time and material jobs, and

scheduled maintenance contracts for financial performance, terms

compliance,

and technician productivity for service department

. Trained and mentored dispatch and service billing personnel and

measured performance to goals. Arbitrated disputes.

. Managed and tracked shipped product defect claims

Service Dispatcher

12/00 - 2/02

Scheduled technicians for service calls. Coordinated vacation and

on-call

rosters. Administrated warranty claims. Assisted with billing.

. Coordinated twenty-five technicians' work schedules

. Initialized and tracked emergency, preventive maintenance, warranty

and new equipment startup service calls for customers

. Designed and implemented new system for scheduling and tracking

technicians' vacation and on-call time and accurately reported data to

payroll

. Entered and tracked shipped product defect claims

. Helped with service billing at times of heavy volume

Service Administrator

12/98 - 11/00

Administered service calls from generation through final billing.

. Generated monthly preventive maintenance service calls and emergency

calls

. Reviewed and corrected technicians' time cards and relayed data to

payroll

. Performed service billing

. Reprogrammed set points and functions on automation software per

customers'

requests

Cramer Building Services (Trane franchise), Minneapolis, MN

6/89 through 9/98

. Contract Administrator, Service Billing Supervisor

. New Equipment Startup Administrator

. Service Billing Clerk

. Parts Accounting Clerk, Parts Counter Sales

EDUCATION

Metro State University, St Paul MN

Normandale Community College, Bloomington, MN

University of Minnesota, Minneapolis, MN

Courses: Short Calculus

Introduction to Accounting I

Introduction to Accounting II

Macroeconomics

Microeconomics

Introduction to Probability and

Statistics

Intermediate Financial Accounting I

Intermediate Financial Accounting II

Also General Education courses

PROFESSIONAL DEVELOPMENT

Courses: Six Sigma White Belt Training

Techniques for Successful Project Management

Project Manager Course

Service Coordinator/Project Administrator Course

HR Applications - bronze level

Trane Summit Operations (building automation)

Software: Microsoft Office (Excel, Word,

PowerPoint, Outlook,

Communicator)

PeopleSoft Purchase

Order, Payroll, General Ledger,

Work Flow, Work Brain,

Concur

Oracle CRM

Wennsoft service module

RCTS for Sarbanes-Oxley

testing

Verssys

RealWorld

Skyline

HONORS & LEADERSHIP

Member of Phi Theta Kappa honor society

Project group leader 4H Communications (public speaking)

PROFESSIONAL REFERENCES

Robert C. Peterson

Productivity Leader, North America

Trane

Cell: 619-***-****

Tim Dorsey

Finance Leader, Southern California

Trane

Phone: 626-***-****

Wayne Arendt

Parts Manager, California

Trane

Phone: 626-***-****

PERSONAL REFERENCE

Eileen Castle CPA, CIRE, CFE

Home: 760-***-****

Contact this candidate