PAMELA S. GORDON P.O. Box ***
Montrose, AL 36559
251-***-**** - Home***251-***-**** - Cell
EXPERIENCE SUMMARY
Thirty years' experience in high level administrative responsibilities in
fast paced environments including insurance, legal, manufacturing and
disaster clean-up. Following and creating procedures for efficient flow of
information for processing and analysis by organizational leadership.
EMPLOYMENT HISTORY
01/06 - Present Administrative/Field Office Assistant
Asplundh Environmental Services, Inc. Fairhope, AL
. Assist President, Office Manager and Project Managers with
administrative clerical duties
. Organizes and assists in proposal writing, editing,
illustration and production efforts in response to requests
for proposals
. Responsible for reviewing proposal drafts and final versions
for responses to RFP, thoroughness, accuracy, staffing,
financial considerations, quality and effective design and
layout
. Assist A/R and A/P with processing load and haul tickets for
various projects; create spreadsheets in Excel to prepare
invoices to clients
. Assist with clients and vendors; audit and process expense
reimbursement forms for project managers
. Act as communications representative and main point of
contact for company at bidder's conferences and during site
visits
. Manages setting up temporary offices in the field due to the
occurrence of natural disasters
. Maintains contract files, safety manuals, incident reports,
weekly tracking reports of production, weekly reporting of
certified payroll and weekly time for hourly employees and
purchasing transactions
04/05 - 12/05 Collection Assistant/Legal Secretary
T. Jeff Stein, P.C. Mobile, AL
. Assisted in developing and maintaining collections data base
program which included input of all collection data for
compiling reports, letters and court forms
. Responsible for handling collection actions, making payment
arrangements, checking for assets, filing levy on real or
personal property, collecting court costs and out-of-pocket
expenses and filing claims in Bankruptcy Court
. Independently composed and prepared routine correspondence
and pleadings along with various other administrative duties
03/03 - 04/04 Secretary/Legal Assistant
Daniell, Upton, Perry & Morris, P.C. Daphne, AL
. Secretary/Legal Assistant for two firm associates and one
partner. Duties included dictation of letters, pleadings,
etc., opening/closing files, billing, filing of court
documents, organizing files and updating pleadings in
preparation for trial, depositions and/or meetings
. Responsible for requesting and maintaining medical records,
scheduling depositions, expert inspections and meetings with
clients and/or other attorneys
06/99 - 03/03 Assistant Workers' Compensation Administrator
Atlantic Marine-Mobile Mobile, AL
. Assisted with management of administrative aspects of the
Workers' Compensation Program for Atlantic Marine, Inc. and
Alabama Shipyard, Inc.
. Investigated accepted claims and losses as necessary for
closure or turn over to in-house attorney; review and
payment of compensation benefits, both bi-weekly and lump
sum, certain medical expenses and other expenses incurred
. Reviewed medical payments made to medical provider, timely
and accurate filing of forms and reports required by the
Department of Labor and the Company. Served as general
intermediary with claimants, their representatives, medical
providers, Department of Labor and other interested persons
in order to maintain a smooth flow
03/95 - 09/97 Legal Secretary
Ramsey & Murray, P.C. Houston, TX
. Legal Secretary with law firm specializing in insurance
defense. Prepared and filed pleading with court; transcribed
legal correspondence and reports to clients; corresponded
with courts and opposing counsel to schedule hearing dates,
deposition dates and mediation dates; reception relief on a
rotating basis; maintained billing files and time entries
01/87 - 03/95 Executive Administrative Assistant
Insurance Alliance Houston, TX
. Assistant to CEO and Secretary of large independent insurance
agency, which included assisting designated insurance
producers handling all lines of commercial and personal
insurance matters
. Prepared proposals for presentation to clients; transcribed
correspondence from designated producers; helped with monthly
statement reviews, collections and reconciliation; maintained
appointment schedules and made necessary travel arrangements;
coordinated and help plan agency social and employee event
functions
KEY SKILLS & STRENGTHS:
. Excellent verbal and written communications skills
. Ability to work with minimal supervision
. Good customer-relation skills
. Ability to organize, prioritize and work under extreme work pressure,
heavy work load and deadlines
. Self-motivated, initiative, able to maintain a high level of energy
. Accuracy and Attention to important details
. Well versed with computers and typing
Education: Intro to Micro Computers
M&M WORD PROCESSING SCHOOL FOR LEGAL
SECRETARIES
Certification Courses