Sales Manager
Resume:
John V. Ruvolo
* ***** ***** . ***** *****, NY **980 . 914-***-**** .
***********@*********.***
Regional / National Sales ~ Sales and Marketing ~ Operations Management ~
Sales Director~ Summary ~
Talented and award-winning Sales/Marketing Executive with extensive
experience in national and regional sales program management. Proven
ability to produce dramatic increases in sales and revenue. Adept at
building and leading highly successful sales teams and programs. Special
expertise in account management, strategic planning, P&L management,
relationship development, and business operations. Proactive leader with
record of negotiating and closing major agreements with C-level executives.
Proven ability to penetrate markets and identify new sources of revenue.
Knowledgeable in solution selling, market analysis, and e-commerce
solutions. Outstanding presentation, motivation, and communication skills.
Multi-lingual in Italian and Spanish.
Selected Achievements
. Built Queens Division from last in region to Top 3. . Re-
organized territories to maximize penetration.
. Exceeded expected revenue goal by 28%. . Grew
region from last to #1 in 6 months at Xerox.
. Raised overall profitability 34% in less than one year. .
Surpassed $8.5 million goal by 23% with Xerox.
. Ranked #1 in US producing 21% over goal. . Increased
regional sales 17% while with FedEx.
~ Professional EXPERIENCE ~
Affinity Health Plan, Inc., NYC
2009 - 8/2011
Sales & Marketing Regional Manager - Managed Care Healthcare, Brooklyn,
Staten Island & Westchester
. Managed Region of 24 Field Marketing Reps and
Three Supervisors (previously in the lowest 5%
company-wide) to become a top producing revenue-generator. Finished
in the top 15% for all represented
products by FY 2010 by re-assigning staff according to skill set,
territory knowledge & performance history.
ONWARD HEALTHCARE, INC., Melville, NY
2006 - 2009
Director of Sales - Healthcare Staffing - NYC, CT. Long Island, &
Westchester, NY
. Managed the Division's(AllCare)business development team of Field
Account Managers covering NYC, LI,
Westchester & CT healthcare facilities with a one-stop placement
service for Nursing/Allied professionals.
. Planned/developed market penetration strategies resulting in increased
marketing share and referrals.
. Produced 12% sales growth in 2007 by restructuring sales territories &
evaluated each facility's staffing requirements. Personally developed
relationships with key NY hospitals & NYC Public Hosp. System-HHC.
HealthFirst of New York, New York, NY
2004 - 2006
Borough District Sales Manager - Managed Care Healthcare
. Lead teams of Marketing Reps within the Queens/Brooklyn, NY Division,
overseeing multiple territories.
. Carried out re-organization of region to improve business. Evaluated
territories by production level.
. Re-assigned sales reps according to skill set, territory knowledge,
language ability & performance history.
. Hired and trained new Sales Representatives and ensured compliance with
all applicable regulations.
. Built sales team from last in region to Top Two ranking. Exceeded all
enrollment sales forecasts.
. Worked extensively with field sales teams, monitoring performance, and
developed marketing strategies.
Henry Schein, Inc., Melville, NY
2003 - 2004
Division General Manager - International pharmaceutical distributor/Caligor
Medical
. Directed national sales and operations, for $15 million division
(Healer Products, Inc.) of largest worldwide distributor ($3.5billion)
of medical, dental, veterinary, vaccines, and first aid supplies.
. Oversaw sales activities of Manufacturers Rep Agencies Nationwide.
Hired, trained, supervised, and monitored performance of
Sales/Marketing, Operations/Production, Distribution/Shipping,
Purchasing/ Inventory & Graphics. Direct/Indirect responsibility for
over 125 personnel including 7 Line Managers.
. Administered $5.5 million operations budget and held full P&L
responsibility.
. Increased sales from $11 million to $14.7 million, achieving over 128%
of plan for fiscal year.
. Grew total profitability 34% over previous year.
. Increased sales $1.8M through new exhibition marketing strategies
(28%). Supervised company's involvement at major industry events such
as the Safety Marketing Group and the National Safety Show.
. Over-achieved revenue quota by formulating 30-60-90 day sales action
plans and developing cross-over program with parent company to obtain
access to 90,000 additional products, adding new business nationally.
. Reduced costs and improved efficiency by consolidating two business
units and introducing cost controls.
John V. Ruvolo Page 2
FedEx Corporation, New York, NY
2001 - 2002, 2005
Branch General Manager (2005) New York Financial Center / FedEx Office &
. Managed, hired/trained branch teams of associates, project/production
managers, & graphics/print managers.
. Conducted regular operations and performance reviews. Established
performance standards and objectives.
. Held full P&L, personnel, sales and operations management
responsibility for the NYC Downtown Branch.
. Evaluated equipment, machinery and recommended purchase of new
technologies to improve efficiency.
. Consistently exceeded customer satisfaction levels for quality and on-
time delivery.
. Produced double-digit sales growth each month for 12 consecutive months
and met all sales goals.
Regional Sales Manager, New York City / New Jersey Metro Markets (2001-
2002)
. Directed corporate sales services for Manhattan/NJ 14 branch locations.
Restructured underperforming sales teams. Hired, trained, supervised
22 Field Sales Major Account Managers & SM's with full P&L.
. Developed relationships with National clients such as JP Morgan,
Johnson & Johnson, CitiGroup, AOL, Time Warner, HBO and others.
Negotiated contracts and renewals, implemented new business and sales
strategies. Prepared and delivered sales presentations to senior
executives at key vertical market accounts.
. Produced 17% sales growth, increasing revenues to $15.5 million.
Restructured and consolidated sales program, reducing account
management team from 24 to 18 and redefining sales territories.
. Award winner for Sales Performance in the Productivity arena. Finished
2ndof 36 Regional Sales Managers.
Xerox Corporation, Lyndhurst, NJ
1985-1994, 1999-2001
Multi Unit Branch Manager-RSM, Northeast Region / Omnifax Systems Division
(1999-2001)
. Managed five Xerox major city branches across Northeast area.
Supervised five sales teams of 25 Field Regional Account Managers and
three Sales Managers. Increased sales activity through new sales
strategies.
. Produced $10.9 million in sales and delivered 123% of assigned business
plan. Full P&L responsibility
. Exceeded Division employee satisfaction goal by 28%, with Number One
Division rating in surveys.
High Volume Sales Manager, Northeast Region & Off-shore Sales Group (1991-
1994)
. Managed 3 teams of Account Executives and Sales Supervisors in NYC,
Puerto Rico, & US Virgin Islands.
. Grew Xerox annual sales to $32.6 million, 33% over goal.
. Achieved President's Club four consecutive years. Member of the
Malcolm Baldridge Award team.
. Earned three President's Club awards as Regional Channel Sales Manager
(1988-1991).
. Highest Revenue Producer in the Nation as Low-Mid Volume Sales Manager
(1985-1988).
Monroe Systems for Business, Inc. / Ricoh Corp. New York, NY
1997-1999
Branch Manager, New York Metro Region-NYC / NJ Markets - Office Equipment
Products
. Held full P&L and operations responsibility for New York / New Jersey
region. Managed 3 teams of 24 Field Regional Account Managers and
three Sales Managers. Introduced new sales and marketing strategies.
. Led region to $8.6 million in sales, exceeding annual goal by 21% and
achieving Number One ranking.
Konica Business Machines USA, Inc.
1994-1997
District Sales Manager, NYC - Midtown & Downtown Manhattan - Office
Equipment Products
. Achieved 131% of $6.8 million revenue quota, producing almost $9
million in total annual sales.
. Consistently ranked in Top 5 out of 30 Field DSM's nationally.
. Cut expense growth rate from 12% to 15% and earned top P&L recognition
from the Division President.
~ Education ~
BS in Business Management, University of the State of New York, Albany, NY
/ 1993
~ Professional Development ~
Xerox University: Middle Management School, P&L, TQM, Human Resource
Management, Strategic Planning and Analysis, Principles of Management,
Miller / Heiman Strategic Selling, Spin Selling, Cost of Quality,
Sales Team Development, Capital/Financial Planning & Budgeting, Account
Management, Selling to C-Level Execs
~ Additional Information ~
Computers: MS Office, PowerPoint, Outlook, ACT!, Sales Force Automation
Public Speaking: Conferences, vendor meetings, sales seminars, company
events, and training videos.
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