Customer Service Sales
Resume:
Gwendolyn McDonald
El Cajon, CA 92021
*******@*******.***
Objective: To obtain a position in which my computer skills,
accounting and customer service background will contribute to the
success of my employer.
Experience
3/2010- Present Macy's San Diego, CA
HR Assistant
Providing a comprehensive administrative support to day-to-day
operations of human resources ensuring the efficient delivery of
salary payments, salary adjustments, recruitment processes, and the
accuracy of employee data records.
Preparing and posting job advertisements, screening applications,
arranging interviews, participating in selection process, and
administering pre-employment tests as required.
1/2010- 2/2010 Work right
Kearny Mesa, CA
Office Admin/Customer Service
Handled various functions, including but not limited to the following
general office duties, such as faxing, answering heavy phone calls,
photocopy mailings, all computer input and Professional phone skills,
and scheduling.
Record management and filing documents open/distribute mail and other
general office duties.
5/2007-11/2009 Auto Club of Southern California La Mesa,
CA
Customer Service Agent/Admin
Meet the needs of members, insured with the Auto Club. This position
ensures courteous, efficient service is provided to members. Fast
paced, multitasking environment, answer inbound calls, dispatching
service technicians via phone, updating client files.
2/2004-4/2007 Barona Casino
Lakeside, CA
Customer Service Rep/VIP Coordinator
Greets and provides VIP guests with excellent and courteous
professional service. Maintain current knowledge of all casino
promotions, special events, services and amenities to provide guests
with any needed information. Excellent multitasking skills in a fast
paced environment, record management files, photocopies, and scanning.
3/2003-2/2004 Barona Casino
Lakeside, CA
Customer Service Rep/Club Barona Host
Completed such transactions as: signing up new members, account
maintenance, answering Club card and general property questions,
administering redemption, promotions, and access benefits of the
program to qualified members, and other miscellaneous functions.
Greets and provides guests with utmost professional service.
Excellent customer service, communications, and telephone etiquette
skills.
1/1994-2/2001 Army/Air Force Exchange Fort
Hood, TX
Sales/Customer Service
Promote sales advertisements resulting in increased sales.
Provide customers with professional customer service.
Handled all sales transactions and maintained promotional inventory.
4/1986-4/1991 General Services Admin San Francisco,
CA
Office Clerk
Performed office duties: heavy phone calls, typing, filing, faxing,
scanning, and maintained all office supply inventory. Record
management and filing document Sort and distribute entire department
region inbound/outbound mail. Provided training to new office interns.
Education 2002-2003 Valley Career College El
Cajon, CA Business Administration and Computer Applications
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