Customer Service Supervisor

** ***** *** ****, ************

Sellersville, PA 18960

267-***-**** Cell, 267-***-**** Home

John Haselbarth

Objective:

To pursue a career in management, utilizing necessary organization and

communication skills.

Profile:

Self-motivated and professional.

Diplomatic and tactful in dealing with employees and employers at any level.

Responsible and serious about tasks at hand. Conscious and respectful of time lines

and schedules. Strong ability to remain calm under pressure in order to complete a

job in a timely and productive manner. Open minded to new ideas in order to

elevate job productivity and employee input.

Skills Summary:

Supervisor, Forklift Operator, Forman,Dispatcher,

Scheduling, Knowledge of WMS System, Customer Service, General Knowledge

of Office,Inventory Control, Safety

Committee, General Computer Skills, Pallet Truck, Trainer

Professional Experience:

Supervisor

*Make sure all work is completed for the day

*Solve all problems and dilemmas that arise

*Make sure all orders are ready for the day and week

*Make weekly schedules

*Discipline personal for violations of the handbook

*Confirm orders for shipping

*Order inventory

*Work with HR and Management on resolving problem in the work force

*Train personal

*Inspect trucks to make sure the ready to load

*Inspect all equipment to make sure it is safe

*Manpower is in the proper areas or as needed

Forman

*Make sure all work is done and everything runs smoothly

*Answer all questions and solve problems

*Report all problems to the supervisor

*Using the WMS, send out orders and people are in proper areas

*Make sure all orders are out on time and loaded properly

*Check all order to make sure there are no mistakes

*Know how to work a video jet for a repack line

*Lead personal in the operations of the warehouse

*Train warehouse personal

*Inbound product and make sure it gets put away in a timely manner

*Report safety violations

*Fill in for Supervisor when they are out

1. Manpower is in place

2. Work flow does not change

3. All work gets done

Employment History and Education

Employment History

Atlas Cold Storage/Versacold Storage Bergey Rd Hatfield Pa

September 2008 warehouse worker

October 2008 to present Group Leader,Customer Service

Stairworks- 811 Tech Drive Telford Pa

2004 to September 2008

June 2004 to 2006- Forman and CNC machine operator

March 2006 to October 2007- Supervisor, Dispatcher, Scheduling, Customer

Service

October 2007to Sept.2008- Installer/Deliver driver

Rosenberger’s Cold Storage/ CSI/ Atlas Cold Storage Bergey Rd Hatfield

Pa

1992 to 2004

Feb 1992 to March 1992- Started as a temp

March 1992 to June 1993-Warehouse worker

June 1993 to October 1993-Inventory Control

October 1993 to June 2004-Group Leader

Corner House RT 663 Quakertown Pa

1990 to 1992

June 1990 to February 1992-Carpenter

Food Lane Quakertown Pa

1987 to 1990

Casher,Stock Person, Deli Person, Dairy.

Education

Pennridge High School 1986-1990

Referrals

Upon request

Contact this candidate