Project Manager Quality Assurance
Resume:
HAROLD UJAKOVICH
**** *. ******** ***** ** #****
phone: 503-***-****
Gilbert, AZ 85295
: **********@***.***
Production Supervisor / Operations Management
Energetic and dedicated professional with 20 years of managerial and
supervisory experience, primarily in manufacturing and test
environments. Consistently demonstrated an overall capability to
transition previous knowledge and experiences to new processes and
positions while gaining an understanding of those new processes
PROFESSIONAL BACKGROUND
2009 - Present Pharmacy Technician - CVS Caremark, Chandler, AZ
o Receiving and accurate entry of prescription orders in various
forms (written, electronic, telephone) into pharmacy order data
base
o Highly efficient in filling and processing prescription orders rapidly
and accurately in a community pharmacy
o Responsible for inventory ordering, accuracy, cycle counting,
expiration control, recalls, and returns of pharmaceutical products
and materials
o Ensured continual compliance with all company, state and federal rules
and regulations
o Consistently maintained and recognized for providing the highest
levels of customer satisfaction at all times.
2008 - 2009 Composites Technician- Cessna/Textron Inc., Bend, OR
o Assembly, test aircraft composite components
o Quality control and inspection of components in compliance to FAA
(Federal Aviation Admin.) regulations
o Interpreted and read engineering drawings, specifications and
tolerances to meet FAA standards
o Assisted in the design and manufacture of production fixtures and test
equipment
o Operation, calibration and maintenance of all manufacturing test
equipment, ovens, and fixtures.
2005 - 2008 Branch Manager / Project Intake Manager - Alan Mascord Design
Associates, Bend, OR [A leading national residential
design firm]
o Manage all aspects of the Bend design and sales center
o Implement design modifications using AutoCAD to meet customer
specifications
o Contract generation and follow through to product completion
o Customer relationship, interaction and education
o Conduct site feasibility analysis and develop site plan to support
construction and jurisdiction requirements
o Provide product troubleshooting support during construction phase
o Development of database to manage multitude of home designs
o Hiring, directing, training, motivating and appraisal of Bend
staff
2003-2005 Operations Manager -Reinhardt Construction and Design LLC,
Sunriver, OR
[Builder & Designer of new homes in Central Oregon]
o Oversee all phases of construction operations, maintenance, contracts
and sales
o Creation and implementation of administrative processes to track
warranty requests, home closings, advertising, web
design, scheduling, construction status & progress reports
o Creation of Energy Star option for company built homes
o Work closely with city & county planning departments to apply for
and acquire building permits and to understand and implement new
building codes.
o Compilation of necessary documentation to support customer
financing (loans & appraisals)
o Maintain company infrastructure (computer systems, office
maintenance and construction equipment)
o Design of new home plans utilizing CAD software
o New home sales, Licensed Oregon Real Estate Realtor
1999-2002 Production Supervisor - Intel Corporation, Hillsboro, OR
[Root Cause Failure Analysis of new product/technology
releases]
o Supervised a failure analysis center supporting board level root cause
analysis & repair
o Managed layouts and budget for new analysis labs to support
departmental growth and addition of new analytical equipment
supporting new technologies
o Proficient use of Intel designed MRP systems
o Coordination of customer returns from major OEM customers (Dell,
Gateway, Micron, IBM, etc
o Develop processes supporting new technology rework requirements in
support of root cause failure analysis
o Hiring, directing, training, motivating and appraisal of
departmental staff
o Internal ISO 9001 Auditor
1995-1999 Production Supervisor - ADC Telecommunications (Kentrox
Division), Portland, OR
[Manufacturer of telecommunications equipment]
o Managing all phases of test & manufacturing including: functional
test, in circuit test, failure analysis, troubleshooting, PCB
assembly (surface mount and through hole technologies), component
programming & mechanical assembly
o Scheduling, inventory control and capacity planning of all
materials requirements
o Hiring, directing, training, motivating and appraisal of
departmental staff
o Proficient use of SAP and Mapics (A/S 400) MRP Systems
o Budgeting for production labor, manufacturing expenses and
equipment
o Leader of daily production and product meetings
o Team Leader/Facilitator of quality focus teams
o Experience with Unicam CIM and Quality software
o Purchasing equipment and materials for manufacturing
o NPI (New Product Introduction) team member
* Responsible for the startup of new product lines on multiple
shifts
* Increased shift capabilities by cross training and rotation
concepts
* Implementation of JIT process
* Reduction of assembly lead times by up to 60%
* After hours interface with customers for customer support and
technical issues
1986-1995 Production & Test Supervisor - FUJITSU COMPUTER
PRODUCTS, Hillsboro, OR
[Manufacturer of mainframe peripherals, hard disk drives &
printed circuit board assemblies]
o Supervising four separate test areas including direct supervision
of 52 employees
o Project Manager on numerous design modifications
o Hiring, directing, training, motivating and appraisal of
departmental staff
o Budgeting for production labor and manufacturing expenses
o Team Leader at daily production status meetings
o Signing off and implementing of engineering changes
o Assisting production engineers and planners in establishment of new
processes
o Ensuring department compliance to ISO 9000 standards
o Quality assurance
o Safety Committee member
o Facilitating Trainer for Quality Action Teams
* Increased department production and employee participation
* Increased production efficiency on all product lines by up to
70%
* Consistently reduced product costs by up to 40%
* Facilitated training for audit readiness, new concepts and
programs on ISO 9000
EDUCATIONAL BACKGROUND
MOUNT HOOD COMMUNITY COLLEGE/GATLIN EDUCATION, OREGON
(300 Hours self paced /online Pharmacy Technician Certificate
CONCORD CAREER INSTITUTE, Portland, OR
( Two year Electronics Degree (equivalent to Associates Degree as
Electronics Technician)
YOUNGSTOWN STATE UNIVERSITY, Youngstown, OH
( Progress towards Business Administration Degree, emphasis on
Accounting
COMPUTER SKILLS
MRP Systems
* SAP, MAPICS (A/S 400), ASK MANMAN
Proficient use of:
* All Microsoft Office Applications, Microsoft Outlook,
Autodesk/AutoCAD & SoftPlan
OTHER PROFESSIONAL TRAINING
. IPC Worker Proficiency Certification (IPC 610-A-610B)
. Zenger Miller Frontline Leadership
. Materials Requirements Planning (MRP)
. Just-In-Time Inventory Philosophy
. O.D.I. Quality Management
. P.C. Software (word processors, spreadsheets, data bases, internet)
. Seven Habits of Highly Effective People
. Hazardous Material Safety certified
. Project Management (Univ. of CA.Berkley)
. Learning to Lead (ADC Learn)
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