Sales Manager
Resume:
LAURA L. POWELL
Everett, WA
Cell: 425-***-****
Email: *********@*******.***
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PROFESSIONAL EXPERIENCE
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April 2009-July 2011 Macy's Northwest
3rd & Pine Streets
Seattle, WA
Position: District Staffing Planner. Produced weekly schedules for 10
locations within the Seattle South District. Analyzed sales
trends to determine the proper staffing structure for specific
scheduling areas and promotional events. Communicated directly
with store management for recommendations and issues involving
sales trends and selling statistics on a weekly basis. Liaison
between stores and district offices regarding staffing for
meetings, minimum coverage and open positions. Implemented
automated scheduling processes and procedures.
April 2005-May 2007
April 2008-April 2009 Macy's Northwest
3rd & Pine Streets
Seattle, WA
Macy's Northwest
7400 166th Ave NE
Redmond, WA
Position: Group Sales Manager. Directed and managed a team to customer
service standards, credit and sales goals as well as
merchandising skills. Responsible for recruiting, interviewing,
hiring and retaining talented sales associates. Responsible for
$9 million in annual sales achieving 97 % of sales goals.
Prepared and delivered quarterly performance appraisals and
conducted crucial conversations when necessary.
May 2007-April 2008
Macy's Northwest
3rd & Pine Streets
Seattle, WA
Position: Vendor Contract Specialist. Established, developed, and
maintained partnerships within vendor community. Negotiated new
contracts and maintained current contracts. Provided support to
the stores to grow Vendor Specialist Program through developing
training materials and procedures. Produced weekly and monthly
reports pertaining to Selling Specialists production and
performance.
October 2004- April 2005 Bon-Macy's
400 Bellevue Square
Bellevue, WA
Position: Holiday Recovery Supervisor. Directed and managed a team of
recovery associates to ensure customer service as the number one
priority through creating a clean, neat and easy to shop
environment. Responsible for recruiting, interviewing, hiring
and retaining talented recovery associates. Also acted as a
manager on duty to respond to customer issues.
August 2001- October 2004 The Bon Marche
400 Bellevue Square
Bellevue, WA
Position: Ralph Lauren Polo Jeans Co. Selling Specialist. Presented and
sold merchandise through a high level of product knowledge and
expertise with a focus on Polo Jean Co. merchandise. Responsible
for building and maintaining a client base as well as opening
credit accounts to meet department credit goals. Tracked
personal and vendor sales figures while providing customer
feedback to merchandise coordinator on product sell through.
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EDUCATION
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August 2001- 2003 Bellevue Community College
Bellevue, WA
General Studies
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AWARDS & CERTIFICATIONS
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Selling Specialist of the Month, August 2002
Top Group Sales Manager of the Year for Credit Performance, 106% to plan,
2006
Annual Stores Support Star Performer, 2007
Macy's Training Certifications in: Managing Change, Managing Conflict,
Crucial Conversations, People Skills and Problem Solving.
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COMPUTER SKILLS
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MS Office (Word, Excel, PowerPoint) POS Systems, Oracle PeopleSoft
Applications
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