Customer Service Medical

Lizbhet Romero

**** * ** *** *****, CA ***** C: 619-***-****

lizbeth_romero13yahoo.com

Profile

To obtain a career position within the healthcare field utilizing my

medical administrative, front office, billing, and customer service .

Education

Concorde Career College, San Diego, CA (2010)

Medical Insurance Billing and Coding Specialist

. Computer Science for Healthcare Professionals

. Medical Terminology/Intro to Medical Coding 1 & 2

. Medical Insurance Claims Processing

. Medical Insurance Coding

. Ancillary Care Coding

. Medical Computer Applications

San Diego High School, San Diego, CA (2009)

. Diploma, GPA 3.6

Professional Experience

San Diego Vision Care Optometry (2010)

Managed multi line phone system; Greeted patients; Verified insurances and

billed (safeguard, Medicare, etc); Ensure accuracy of order by quality

checking glasses when they arrived from the lab; Assisted patients with

frame selections, orders, repairs, and adjustments; Maintained accurate and

up to date medical records, Scheduled appointments and answering calls from

multi line phone; Balanced daily revenue records; Collected co-pays and

bill payments; Completed pre-testing, glaucoma, auto refractor, visual

fields; Filed; Claims Processing; HCPCS; Electronic billing

Additional Professional Skills

. Bilingual (fluent speaking in English and Spanish)

. CPR certified

. HIPPA trained

. OSHA trained

. Medical Terminology

. ICD-9 & CPT Coding

. Insurance Verification

. Insurance Authorization

. Typing WPM 50

. 10 Key by touch

. Microsoft office suite experienced

. Batching insurance claims

Additional Work Experience

Mission Valley San Diego, CA (Oct 2006 - Current)

Customer Service; Cash Management

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